Summary:

The primary responsibilities of the Regional Account Manager (Western Canada - Saskatchewan to B.C.) are to communicate the benefits of a company's products in order to drive Rentals, Sales, Repairs & Calibration Services, and Training. The Regional Account Manager will serve as the point of contact between businesses and its prospects or clients and have a range of responsibilities including identifying and educating prospective customers while supporting existing clients with information and assistance that relates to products and services.

Responsibilities:

• Secure orders, guarantee products standards and assure product delivery
• Recommend new and improved products to the customers and explain how the equipment will be more cost effective.
• Maintain a detailed call report of prospect and existing customers for review on a daily or weekly basis with the Vice President of Sales and Branch Unit Manager.
• Answer phones, assist customers by completing order entry, order processing, and additional administrative work.
• Handling and resolving customer complaints regarding a product or service
• Demonstrate product knowledge and technical capabilities
• Identify prospective customer, lead generation and conversion
• Contact new and existing customers to discuss needs
• Emphasize features of products to highlight how they solve customer problems
• Negotiate prices and terms and prepare rentals and sales agreements
• Collaborate with colleagues in many different sectors
• Maintain contact lists and follow up with customers to continue relationships
• Responsible for Rentals and Sales performance and addressing issues when necessary

Qualifications:

• Reliable technical background
• Ability to work with others as a team
• Analytical ability and good problem-solving skills
• Presentation skills and ability to convey product value
• High-level organizational skills for maintaining rentals &sales territory
• Self-confidence to support persuasion and sales efforts
• Strong communication skills and interactions with customers
• Strategic planning
• Inspirational attitude and ability to create a motivating environment
• Some Travel Required.

Benefits

• Medical, Dental, and Vision
• PTO (Sick Time)
• Vacation
• Holidays
• Group RRSP