Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as an Answering Service Operator!

Company: Scotia Business Centre Limited

Location: Bridgewater, NS

Job Category: Customer Service

About the Role

Are you a friendly and organized individual with a passion for customer service? Scotia Business Centre Limited is seeking a dedicated Answering Service Operator to join our dynamic team! This is a permanent position offering between 32 to 40 hours per week. If you thrive in a fast-paced environment and enjoy helping others, we want to hear from you!

Key Responsibilities

• Greet visitors and direct them to the appropriate contacts or service areas.
• Provide essential information to clients and the public.
• Obtain and process information to deliver outstanding customer service.
• Operate a switchboard or telephone system efficiently.
• Record and relay important information accurately.
• Schedule and confirm appointments with precision.
• Send invoices and maintain work records and logs.
• Receive and issue payments as required.
• Perform clerical duties, including filing, sorting, and distributing mail.
• Answer telephone calls and relay messages promptly.
• Calculate billing charges accurately.
• Monitor mobile radio or telephone communications.
• Provide emergency services when necessary.
• Utilize dispatch systems effectively.

Requirements

• Work Term: Permanent
• Work Language: English
• Education: Secondary (high) school graduation certificate
• Experience: Will train or equivalent experience

Work Setting

• Private sector
• Urban area

Computer and Technology Knowledge

• Switchboard with 25+ lines
• Word processing software
• Electronic mail
• MS Excel
• MS Outlook
• MS Word
• WordPerfect

Work Conditions and Physical Capabilities

• Fast-paced environment
• Ability to work under pressure
• Meet tight deadlines
• Perform repetitive tasks
• Attention to detail is crucial
• Primarily sitting

Personal Suitability

• Efficient interpersonal skills
• Excellent oral and written communication
• Flexibility and adaptability
• Strong organizational skills
• Reliability and dependability
• Team player mentality

Financial Benefits

• Night shift premium available

Salary

$16.50 hourly

Screening Questions

• Are you available for shift or on-call work?
• Do you currently reside in proximity to the advertised location?

If you are ready to embark on a rewarding career with Scotia Business Centre Limited, we encourage you to apply and become a vital part of our customer service team!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.