Titre du poste ou emplacement

Guest services agent - hotel

Artisan Inn & Twine Loft Dining
Trinity, NL
Publié il y a 2 jours
Détails de l'emploi :
18,00 $ - 20,00 $ / heure
Temporaire
Expérimenté

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Guest Services Agent!

Are you passionate about hospitality and eager to create memorable experiences for guests? Artisan Inn & Twine Loft Dining is looking for a dedicated and enthusiastic Guest Services Agent to join our vibrant team in beautiful Trinity, NL. This is a fantastic opportunity to immerse yourself in the hospitality industry while working in a stunning rural setting.

About the Role

As a Guest Services Agent, you will play a crucial role in ensuring our guests feel welcomed and valued. Your responsibilities will include:

  • Registering arriving guests and assigning rooms
  • Processing group arrivals and departures
  • Managing room reservations, including taking, canceling, and changing bookings
  • Providing information about hotel facilities and local points of interest
  • Calculating charges and processing guest departures
  • Maintaining an inventory of vacancies and room assignments
  • Performing clerical duties such as faxing, filing, and photocopying
  • Answering telephone calls and relaying messages
  • Assisting clients/guests with special needs
  • Delivering exceptional customer service
  • Serving food and beverages

Work Setting

This seasonal position offers:

  • Work in the hospitality industry, specifically in a hotel, motel, or resort
  • Staff accommodation available
  • A chance to work in a picturesque rural area
  • Engagement with restaurant and food service

Requirements

To thrive in this role, you should meet the following criteria:

  • Work Term: Seasonal
  • Work Language: English
  • Hours: 35 to 50 hours per week
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to 2 years in a similar role or equivalent experience

Skills and Qualifications

We are looking for candidates who possess:

  • Attention to detail and the ability to work in a fast-paced environment
  • Strong interpersonal skills and excellent oral and written communication
  • Flexibility and organizational skills
  • Reliability and a client-focused attitude
  • Team player mentality

Technical Proficiency

Familiarity with the following is essential:

  • Word processing software
  • Computerized bookkeeping systems
  • Central reservation systems (CRS)
  • Spreadsheets and internet usage
  • Social media platforms

Work Conditions

In this role, you will:

  • Stand for extended periods
  • Work under pressure while maintaining a positive demeanor

Financial and Other Benefits

We value our team members and offer:

  • Competitive salary ranging from $18.00 to $20.00 hourly (negotiable)
  • Gratuities
  • Free parking
  • Learning and training opportunities paid by the employer
  • On-site housing options

Join Us!

If you are ready to embark on an exciting journey in the hospitality industry and make a difference in our guests' experiences, we want to hear from you! Become a part of the Artisan Inn & Twine Loft Dining family and help us create unforgettable memories for our guests.

We look forward to welcoming you to our team!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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