Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Service Advisor at Coast Tire Inc.

Are you passionate about the automotive industry and eager to provide exceptional customer service? Coast Tire Inc. is looking for a dedicated and enthusiastic Service Advisor to join our team in beautiful Saint John, NB. If you have a knack for communication and a desire to help clients navigate their automotive needs, we want to hear from you!

About the Role

As a Service Advisor, you will play a crucial role in our operations, acting as the primary point of contact for our clients. You will be responsible for advising customers on services, managing inquiries, and ensuring a seamless experience from start to finish. This is a permanent position with a commitment of 40 hours per week.

Key Responsibilities

• Develop and implement effective communication strategies.
• Supervise and support a team of 11-15 staff members.
• Act as the spokesperson for Coast Tire Inc.
• Advise clients on advertising and sales promotion strategies.
• Respond to written and oral inquiries from customers.
• Arrange billing for services and manage refunds and credits.
• Issue receipts and maintain accurate records and statistics.
• Assess client feedback, inquiries, and complaints to deliver meaningful information and services.
• Perform general office duties and maintain a digital database.
• Consult with clients post-sale to provide ongoing support.

Qualifications

• Education: Secondary (high) school graduation certificate.
• Experience: 1 to 2 years in a similar role or equivalent experience.
• Work Language: English.
• Computer Skills: Proficient in MS Outlook, MS Word, MS PowerPoint, and electronic mail.
• Type of Experience: Previous experience in a call center is an asset.

What We Offer

At Coast Tire Inc., we believe in taking care of our team members. We offer a comprehensive benefits package that includes:

Health Benefits

• Dental plan
• Disability benefits
• Health care plan
• Vision care benefits

Financial Benefits

• Bonus opportunities
• Life insurance
• Pension plan

Long-Term Benefits

• Long-term care insurance
• Maternity and parental benefits

Additional Perks

• Free parking available
• Paid time off for volunteering or personal days
• Wellness program

Salary

The annual salary for this position ranges from $38,000.00 to $42,000.00, negotiable based on experience.

Join Us!

If you are ready to take the next step in your career and become a part of a dynamic team at Coast Tire Inc., we encourage you to apply. Your journey towards a fulfilling career in the automotive industry starts here!

Screening Questions

• Are you currently legally able to work in Canada?

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.