Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Agent at Green Brier!

Are you passionate about hospitality and eager to provide exceptional service? Green Brier is looking for a dedicated Front Desk Agent to join our vibrant team in Winnipeg, MB. If you thrive in a fast-paced environment and enjoy making guests feel welcome, this is the perfect opportunity for you!

About the Company

At Green Brier, we pride ourselves on delivering outstanding hospitality experiences. Our commitment to excellence and guest satisfaction sets us apart in the industry. Join us in creating memorable moments for our guests while working in a supportive and dynamic environment.

About the Job

As a Front Desk Agent, you will be the first point of contact for our guests, playing a crucial role in their experience at our hotel. Your responsibilities will include:

• Investigating and resolving complaints and claims
• Registering arriving guests and assigning rooms
• Processing group arrivals and departures
• Taking, canceling, and changing room reservations
• Providing information on hotel facilities and services
• Offering general information about local points of interest
• Processing guest departures, calculating charges, and receiving payments
• Balancing cash and completing balance sheets and cash reports
• Maintaining an inventory of vacancies, reservations, and room assignments
• Following emergency and safety procedures
• Performing clerical duties such as faxing, filing, and photocopying
• Answering telephone calls and relaying messages
• Assisting clients/guests with special needs
• Contacting customers to deliver requested wakeup calls
• Performing light housekeeping and cleaning duties
• Providing exceptional customer service

Requirements

To be successful in this role, you should meet the following criteria:

• Education: Secondary (high) school graduation certificate
• Experience: 2 years to less than 3 years in a similar role
• Language: Proficiency in English
• Work Duration: Permanent position
• Hours: 30 hours per week
• Security and Safety: Must be bondable

Screening Questions

Before applying, please consider the following questions:

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?
• Do you have the required certifications?

Compensation

We offer a competitive salary of $15.80 hourly, along with a supportive work environment that encourages growth and development.

Why Join Us?

At Green Brier, we believe in fostering a positive workplace culture where every team member is valued. You will have the opportunity to enhance your skills, meet diverse guests, and contribute to a team that is dedicated to excellence in hospitality.

If you are ready to embark on an exciting career in hospitality and make a difference in our guests' experiences, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.