Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Agent!

Company: Kento Windows & Doors

Location: St. John's, NL

Salary: $16.00 hourly

Work Term: Permanent

Hours: 32 to 35 hours per week

Work Language: English

About the Role

Are you passionate about providing exceptional customer service? Kento Windows & Doors is seeking a dedicated Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our valued customers, assisting them with inquiries and ensuring their experience with us is nothing short of outstanding.

Key Responsibilities

• Provide excellent customer service through various communication channels.
• Assist customers with technical support and product inquiries.
• Handle calls in a fast-paced environment while maintaining attention to detail.
• Work collaboratively with team members to meet tight deadlines.

What We’re Looking For

Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years in a call centre environment

Computer and Technology Knowledge

• Proficient in MS Excel, MS Word, MS PowerPoint, MS Windows, and MS Office
• Familiarity with social media platforms

Area of Specialization

• Communications
• Technical support

Transportation/Travel Information

• Must have own transportation

Work Conditions and Physical Capabilities

• Ability to work under pressure and meet tight deadlines
• Attention to detail in a fast-paced environment
• Willingness to stand for extended periods and perform repetitive tasks

Personal Suitability

• Punctual and reliable
• Client-focused with excellent interpersonal skills
• Strong oral and written communication abilities
• Organized, flexible, and a dependable team player
• Ability to multitask and demonstrate good judgment
• Quick learner with a proactive approach

Why Join Kento Windows & Doors?

At Kento Windows & Doors, we believe in fostering a positive work environment where our employees can thrive. We offer:

• Health Benefits: Comprehensive health care and dental plans
• A supportive team atmosphere that values your contributions
• Opportunities for personal and professional growth

If you are ready to take the next step in your career and make a difference in the lives of our customers, we want to hear from you!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.