Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Clerk at Ashley HomeStore!

Are you passionate about providing exceptional customer service? Do you thrive in a dynamic retail environment? If so, we have the perfect opportunity for you! Ashley HomeStore is seeking a dedicated and enthusiastic Customer Service Clerk to join our team in Moncton, NB. This is your chance to be part of a leading home furnishings retailer known for its commitment to quality and customer satisfaction.

About the Role

As a Customer Service Clerk, you will play a vital role in ensuring our customers have a positive shopping experience. Your responsibilities will include:

• Addressing customers' complaints or concerns with professionalism and empathy.
• Answering inquiries and providing detailed information about our products and services.
• Arranging for refunds and credits as needed.
• Explaining the types and costs of services offered.
• Issuing receipts and other necessary documentation.
• Obtaining and examining relevant information to assess client feedback, inquiries, and complaints.
• Performing general office duties to support the team.
• Receiving and logging complaints effectively.
• Processing credit and employment applications.
• Handling payments with accuracy.

Requirements

Education

• Secondary (high) school graduation certificate.

Experience

• 1 to less than 7 months of relevant experience.

Work Setting

• Urban area.
• Retail/wholesale establishment/distribution centre.

Computer and Technology Knowledge

• Proficient in Internet usage.
• Familiarity with MS Outlook and MS Word.

Security and Safety

• Criminal record check required.

Work Conditions and Physical Capabilities

• Attention to detail is essential.

Personal Suitability

• Client-focused with efficient interpersonal skills.
• Excellent oral communication abilities.
• Highly organized and reliable.
• A true team player.

What We Offer

At Ashley HomeStore, we value our employees and strive to provide a supportive work environment. Here are some of the benefits you can expect:

Health Benefits

• Comprehensive dental plan.
• Disability benefits.
• Health care plan.
• Paramedical services coverage.
• Vision care benefits.

Other Benefits

• Free parking available.
• Permanent employment opportunity.
• Work language: English.
• Full-time hours: 40 hours per week.

Salary

We offer a competitive salary ranging from $18.00 to $21.00 hourly, negotiable based on experience.

About Ashley HomeStore

Ashley HomeStore is a leader in the home furnishings industry, dedicated to providing our customers with quality products and exceptional service. We believe in fostering a positive work environment where our employees can thrive and grow.

If you are ready to take the next step in your career and join a team that values your contributions, we encourage you to apply!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.