Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Front Desk Hotel Clerk!

Company: Microtel Inn and Suites - Antigonish

Job Category: Hospitality and Food Service

Location: Antigonish, NS

Salary: $16.50 hourly

About the Job

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? If so, we invite you to apply for the position of Front Desk Hotel Clerk at Microtel Inn and Suites in Antigonish! This is a permanent role offering between 15 to 30 hours of work per week, where you will be the welcoming face of our hotel, ensuring that every guest has a memorable experience.

Key Responsibilities

• Register arriving guests and assign rooms
• Process group arrivals and departures
• Take, cancel, and change room reservations
• Provide information on hotel facilities and services
• Offer general information about local points of interest
• Process guests' departures, calculate charges, and receive payments
• Maintain an inventory of vacancies, reservations, and room assignments
• Follow emergency and safety procedures
• Perform clerical duties such as faxing, filing, and photocopying
• Answer telephone calls and relay messages
• Assist clients/guests with special needs
• Contact customers to deliver requested wakeup calls
• Perform light housekeeping and cleaning duties
• Provide outstanding customer service

Work Setting

• Hospitality industry
• Hotel, motel, resort

Requirements

• Work Term: Permanent
• Work Language: English
• Education: No degree, certificate, or diploma required
• Experience: Will train

Computer and Technology Knowledge

• Multi-line switchboard
• Word processing software
• Database software
• Central reservation system (CRS)
• Spreadsheet
• Internet
• Opera

Transportation/Travel Information

• Own transportation required

Work Conditions and Physical Capabilities

• Attention to detail
• Ability to work in a fast-paced environment
• Standing for extended periods
• Ability to work under pressure

Personal Suitability

• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral and written communication
• Flexibility
• Judgment
• Organized
• Reliability
• Team player
• Resourcefulness

Additional Benefits

• Free parking available
• Learning and training paid by the employer
• On-site amenities

Support for Mature Workers

• Phased retirement options available for mature workers
• Phased re-entry options for those returning to work after retirement

Screening Questions

• Are you currently a student?
• Are you legally able to work in Canada?
• Do you reside in proximity to the advertised location?

Join us at Microtel Inn and Suites - Antigonish, where your skills and passion for hospitality can shine! We look forward to welcoming you to our team!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.