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Hotel clerk supervisor

Motel Leo Ltd - 3 emplois
St. André, NB
Publié il y a 7 jours
Détails de l'emploi :
33,00 $ / heure
Temps plein
Expérimenté

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Hotel Clerk Supervisor!

Company: Motel Leo Ltd

Location: St. André, NB

Job Category: Hospitality and Food Service

Salary: $33.00 hourly

Employment Type: Permanent

About the Role

Are you passionate about hospitality and looking to take your career to the next level? Motel Leo Ltd is seeking an enthusiastic and dedicated Hotel Clerk Supervisor to join our dynamic team. In this pivotal role, you will oversee the daily operations of our hotel, ensuring exceptional service and a welcoming atmosphere for our guests.

Key Responsibilities

  • Coordinate activities with other departments to ensure seamless operations.
  • Establish work schedules and procedures for your team.
  • Perform the same duties as the workers you supervise, leading by example.
  • Prepare and submit reports to management.
  • Resolve work-related issues and provide technical advice to improve productivity and quality.
  • Assist clients and guests with special needs, ensuring a comfortable stay.
  • Hire, train, and mentor staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems and arrange necessary repairs.
  • Manage room reservations, including taking, canceling, and changing bookings.
  • Register arriving guests, assign rooms, and provide information about hotel facilities.
  • Process guest departures, calculate charges, and receive payments.
  • Balance cash and complete related financial reports.
  • Answer telephone calls and relay messages efficiently.
  • Perform clerical duties such as faxing, filing, and photocopying.
  • Provide general information about local points of interest.
  • Follow emergency and safety procedures diligently.
  • Deliver requested wake-up calls to guests.
  • Maintain an inventory of vacancies, reservations, and room assignments.

Supervision

You will supervise a team of 5-10 people, fostering a collaborative and productive work environment.

Requirements

  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Experience: 1 to 2 years in a similar role.
  • Language: English (working language).
  • Work Setting: Hotel, motel, resort.
  • Computer Skills: Proficient in spreadsheets and internet usage.
  • Transportation: Own vehicle and willingness to travel regularly (travel expenses not paid by employer).
  • Security: Criminal record check required.

Work Conditions

  • Attention to detail in a fast-paced environment.
  • Ability to stand for extended periods and work under pressure.

Personal Suitability

  • Client-focused with a strong sense of dependability.
  • Excellent interpersonal, oral, and written communication skills.
  • Flexible, organized, and a reliable team player.

Benefits

  • Free parking available.
  • Learning and training opportunities paid by the employer.
  • On-site amenities and housing options.

If you are ready to embark on an exciting career in hospitality and lead a team dedicated to providing outstanding service, we want to hear from you!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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