Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as an Answering Service Operator!

Company: Scotia Business Centre Limited

Location: Bridgewater, NS

Job Category: Customer Service

Salary: $16.00 hourly

About the Role

Are you a friendly and organized individual with a passion for customer service? Scotia Business Centre Limited is seeking a dedicated Answering Service Operator to join our dynamic team! This is a permanent position offering 32 to 40 hours of work per week in a fast-paced urban environment.

Key Responsibilities

As an Answering Service Operator, you will play a vital role in ensuring our clients receive exceptional service. Your tasks will include:

• Greeting visitors and directing them to the appropriate contacts or service areas
• Providing basic information to clients and the public
• Obtaining and processing information to deliver outstanding customer service
• Operating the switchboard or telephone system
• Recording and relaying important information
• Scheduling and confirming appointments
• Sending invoices and maintaining work records
• Receiving and issuing payments
• Performing clerical duties, including filing and sorting mail
• Answering telephone calls and relaying messages
• Calculating billing charges
• Monitoring mobile radio or telephone
• Providing emergency services as needed
• Operating dispatch systems

Requirements

To be successful in this role, you should meet the following criteria:

• Work Term: Permanent
• Work Language: English
• Education: Secondary (high) school graduation certificate
• Experience: Will train or equivalent experience
• Own transportation is required
• Criminal record check is mandatory

Work Environment

This position is set in a private sector, urban area, where you will thrive in a fast-paced environment. You will be expected to work under pressure, meet tight deadlines, and perform repetitive tasks while maintaining a keen attention to detail.

Personal Suitability

We are looking for candidates who possess:

• Efficient interpersonal skills
• Excellent oral and written communication abilities
• Flexibility and organizational skills
• Reliability and a team-oriented mindset

Computer and Technology Knowledge

Familiarity with the following is essential:

• Switchboard (25+ lines)
• Word processing software
• Electronic mail
• MS Excel, MS Outlook, MS Word
• WordPerfect

Benefits

We value our employees and offer a range of benefits, including:

• Night shift premium
• Parking available

Screening Questions

As part of the application process, please consider the following:

• Are you available for shift or on-call work?
• Do you currently reside in proximity to the advertised location?

If you are ready to embark on a rewarding career with Scotia Business Centre Limited, we encourage you to apply and become a part of our dedicated team!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.