Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Technical Help Desk Agent!

Are you a tech-savvy individual with a knack for problem-solving? Do you thrive in a dynamic environment where you can make a difference? The City of Brandon is seeking enthusiastic and skilled applicants for the position of Technical Help Desk Agent to join our dedicated team!

About the Job

As a Technical Help Desk Agent, you will play a crucial role in providing exceptional technical support to our staff and residents. Your expertise will ensure that technical issues are resolved efficiently, enabling the City of Brandon to function seamlessly. You will be responsible for addressing inquiries, troubleshooting problems, and delivering top-notch customer service in a fast-paced environment.

Key Responsibilities:

• Respond to technical support inquiries via phone, email, and in-person.
• Troubleshoot and resolve hardware and software issues effectively.
• Provide guidance on the use of various applications and systems.
• Document and track support requests in a timely manner.
• Collaborate with other team members to enhance service delivery.

Position Details

This is a permanent position that requires a commitment of 36.25 hours per week. The work will be conducted primarily in English, making excellent communication skills a must.

Requirements

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years in a technical support role

Compensation

We value our team members, and as such, we offer a competitive salary ranging from $30.45 to $35.61 hourly, which will be negotiated based on your experience and qualifications.

About the City of Brandon

The City of Brandon is a vibrant community that prides itself on its commitment to service excellence. With a focus on innovation and support, we aim to enhance the quality of life for our residents through effective municipal services. By joining our team, you’ll become part of a dedicated workforce that strives to improve the community and make a positive impact.

Why Work With Us?

• Be part of a collaborative and supportive work environment.
• Engage with a diverse team that values your input and expertise.
• Contribute to meaningful projects that serve the community.
• Enjoy a stable job with opportunities for growth and advancement.

If you are ready to take the next step in your career and join a team that values dedication, expertise, and community service, we encourage you to apply for the Technical Help Desk Agent position with the City of Brandon.

Your Future Awaits!

Don’t miss the opportunity to be part of a dynamic team making a difference in Brandon. We look forward to your application!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.