Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Guest Services Agent!

Company: The Inn at Bay Fortune

Job Category: Hospitality and Food Service

Location: Souris, PE

Salary: $20.00 hourly

Employment Duration: Seasonal

About The Inn at Bay Fortune

At The Inn at Bay Fortune, we pride ourselves on providing exceptional hospitality experiences in a stunning rural setting. Our dedicated team works together to create memorable moments for every guest who walks through our doors. If you are eager to be part of a dynamic environment where your contributions will make a difference, we invite you to explore this exciting opportunity!

About the Role

As a Guest Services Agent, you will be the face of our hotel, responsible for providing top-notch service to our guests. From registering arrivals to ensuring that each guest has a seamless and enjoyable stay, this role requires a blend of customer service, organization, and attention to detail.

Key Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Manage room reservations, including taking, canceling, and changing bookings.
• Provide information on hotel facilities and local points of interest.
• Process guest departures, calculate charges, and receive payments.
• Maintain accurate inventory of vacancies, reservations, and room assignments.
• Assist guests with special needs and address any concerns or complaints.
• Perform light housekeeping and clerical duties.
• Ensure health and safety regulations are followed.

Requirements

• Education: Secondary (high) school graduation certificate or equivalent experience.
• Experience: Previous experience in a similar role is an asset.
• Language: English.
• Work Hours: 40 to 45 hours per week.
• Certificates: Responsible Beverage Service Certificate.

Work Conditions

• Fast-paced environment with the ability to multitask.
• Standing for extended periods and a combination of sitting, standing, and walking.
• Own transportation is required as public transport is not available.

Personal Suitability

• Client-focused with dependable interpersonal skills.
• Excellent oral and written communication abilities.
• Organized, reliable, and a team player.
• Flexibility and ability to work shifts or on-call.

Benefits

Joining our team comes with a host of employee benefits, including:

• Dental and health care plans.
• Paramedical services coverage and vision care benefits.
• Group insurance and life insurance.
• Night shift premium and paid time off for volunteering or personal days.
• Learning and training opportunities covered by the employer.
• Team-building opportunities and free parking.
• Travel insurance.

Commitment to Inclusivity

The Inn at Bay Fortune is dedicated to fostering an inclusive environment. We actively participate in initiatives that support:

• Persons with disabilities, providing mentorship and accessible recruitment.
• Youth employment programs.
• Veterans and individuals with military experience through targeted hiring initiatives.
• Indigenous communities, building relationships and support.

If you are passionate about hospitality and ready to embark on a rewarding seasonal career, we encourage you to apply for the Guest Services Agent position at The Inn at Bay Fortune!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.