Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Manager - Retail!

Company: THE PLANK

Are you ready to take your career to the next level in a dynamic and engaging retail environment? THE PLANK is searching for a dedicated and enthusiastic Customer Service Manager to lead our team in Saint John, NB. If you have a passion for customer service and a knack for operational excellence, we want to hear from you!

About the Role

As the Customer Service Manager, you will play a crucial role in ensuring that our retail operations run smoothly and that our customers receive the exceptional service they deserve. This position involves a variety of responsibilities designed to enhance the overall shopping experience while fostering an enjoyable and productive workplace for our team.

Your Key Responsibilities Include:

• Evaluate daily operations to ensure efficiency and effectiveness
• Plan and organize daily operations to meet customer needs
• Manage staff effectively by assigning duties and providing support
• Implement pricing and credit policies to maximize profitability
• Locate, select, and procure merchandise for resale
• Develop and implement innovative marketing strategies
• Plan budgets and monitor revenues and expenses
• Resolve any issues that may arise, including customer requests, complaints, and supply shortages
• Conduct performance reviews to enhance staff development
• Direct and evaluate daily operations to ensure high standards

Who We’re Looking For

The ideal candidate will possess the following qualifications:

Education

• Completion of a College or CEGEP program

Experience

• 1 to 2 years of relevant experience in a retail environment
• Permanent position with a working language of English
• Availability to work 30 to 40 hours per week

What We Offer

At THE PLANK, we believe that our employees are our greatest asset. We are committed to creating a supportive and inclusive work environment that encourages professional growth and development. In addition to a competitive salary of $35.00 per hour, we offer:

• Opportunities for career advancement
• Comprehensive training and professional development
• A positive and collaborative team atmosphere
• Employee discounts on our products

About THE PLANK

THE PLANK is a leading name in retail, known for our commitment to quality products and exceptional customer service. We pride ourselves on creating a welcoming environment for our customers and staff alike, ensuring satisfaction at every level. Join us in our mission to enhance the retail experience and be a part of a team that values innovation, quality, and service.

If you are passionate about retail and customer service, and ready to make a significant impact in a thriving company, we encourage you to apply and embark on a rewarding career journey with us!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.