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Agent, customer service - airline

Allied Aviation - 2 emplois
Deer Lake, NL
17,30 $ / heure
Temps plein
Expérimenté

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

Join Our Team as a Customer Service Agent at Allied Aviation!

Are you passionate about providing exceptional customer service in a dynamic environment? Do you thrive in fast-paced settings and enjoy assisting others? If so, we invite you to become a vital part of our team at Allied Aviation as a Customer Service Agent in beautiful Deer Lake, NL!

About the Role

As a Customer Service Agent, you will play a crucial role in ensuring a smooth travel experience for our passengers. Your responsibilities will include:

  • Assigning seats to passengers using our advanced computer reservation systems.
  • Checking passenger baggage to identify oversized and overweight items to comply with travel standards.
  • Preparing boarding passes and handling ticket issuance and receipts.
  • Calculating load weights for aircraft compartments to ensure safety.
  • Conducting pre-flight documentation and tracing missing baggage or cargo shipments.
  • Assisting clients with special needs, ensuring every traveler feels accommodated.
  • Attending boarding gates and assisting passengers during the pre-boarding process.
  • Making, canceling, and changing flight reservations with ease.
  • Delivering outstanding customer service to all passengers.

Security and Safety Requirements

To ensure a safe environment, candidates must meet certain security standards:

  • Airport security clearance.
  • Basic security clearance and a criminal record check.

Physical Requirements

As part of the role, you may need to handle weight up to 23 kg (50 lbs) during your daily tasks.

What We’re Looking For

To succeed in this role, personal qualities are just as important as professional skills. We are looking for candidates who are:

  • Dependable and reliable team players.
  • Excellent communicators with strong oral skills.
  • Flexible and able to adapt to changing situations.
  • Proactive with a strong sense of initiative.
  • Organized and able to manage tasks efficiently.

Experience

No previous experience is required for this position, as we are happy to train the right candidates!

Why Join Allied Aviation?

At Allied Aviation, we value our employees and offer a range of benefits to support your work-life balance and professional development:

  • Free parking available for all employees.
  • Paid time off for volunteering or personal days to encourage community involvement.
  • Exciting team-building opportunities to foster camaraderie among colleagues.
  • Seasonal employment with flexible hours ranging from 10 to 40 hours per week.
  • Work primarily in English.

Compensation

We offer a competitive salary of $17.30 per hour for this rewarding position.

About Allied Aviation

Allied Aviation is committed to providing exceptional service in the airline industry. Our team is dedicated to ensuring a seamless travel experience for our passengers, and we are excited to welcome new members who share our passion for excellence.

Don’t miss this opportunity to join a dynamic team and make a difference in the travel experience of countless passengers. We look forward to seeing what you can bring to Allied Aviation!

Disclaimer: Please note that the job posting you are about to read has been automatically generated by OpenAI based on a brief description sourced from the Job Bank.

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