The Manager of Strategic Planning supports Indigo's strategic planning and organization development processes. Supporting the Chief Administrative Officer, the role oversees the development and communication of background analytical work, captures and synthesizes ideation sessions, and drives the scheduling and participation in key cross-functional meetings associated with both strategic planning and prioritized organization development efforts.

The role provides exceptional exposure to all aspects of the business and daily engagement with members of the organization's leadership team.

KEY PERFORMANCE METRICS

• Timely completion of Strategic Planning and Organization Development Process outputs.
• Stakeholder satisfaction with the support provided by the Manager of Strategic Planning and Organization Development in developing and completing strategic planning and organization development efforts.

RELATIONSHIPS

Internal:

• Indigo Executives
• All Cross-Functional Leaders (SVP, VP, or Directors)
• OD Process Participants

External:

• Consultants (if needed)

KEY ACCOUNTABILITIES

• Supports the Chief Administrative Officer in leading the strategic planning process, facilitating the Executive Team's development, prioritization, and alignment on Indigo's future vision and Corporate Strategy, including setting current year and multi-year targets and key performance indicators.
• Prepares and maintain the Strategic Planning agenda and strategic planning process calendar to ensure timely delivery of the process outputs.
• Monitors and compiles quarterly and annual reports for the Executive Team on the status and impact of Balanced Scorecards, strategic initiatives and key performance indicators.
• Provides partnership and support to Executives,Business Unit and Operating Unit leads in developing their own strategic plans and goals.
• Reviews, analyzes, and manages all Business Unit and Operating Unit strategies to ensure alignment with Indigo's key strategies.
• Supports, and from time to time, facilitates meetings, ideation sessions and roundtables to advance Indigo's rigorous strategic strengths, weaknesses, opportunities and threats for the enterprise, business units and operating units.
• Conducts environmental scans and compiles research to assist the Executive Team, Business Unit and Operating Unit leaders in assessing Indigo's larger competitive environment and immediate environment, including relevant competitors, technologies, customer & labour trends, as well as socio economic conditions and relevant regulations.
• Faimilarizes new leadership hires with Indigo's Strategic Planning Process.
• Challenges the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them.
• Maintains a high level of strategic foresight by identifying customer and business needs, and adjusting objectives accordingly.
• Demonstrates and inspires customer focused, process and systems thinking in Indigo's teams.
• Collaborates with others to drive flexible and iterative solutions, quickly and easily.
• Encourages others to freely share their point of view and be open to feedback.

Cultural

• Models Indigo's guiding principles

• A university degree is required, preferably with a background in business or related education.
• Strong interpersonal skills, with the ability to engage effectively with individuals at all levels of an organization.
• Demonstrated curiosity and systems thinking, with a commitment to building a high-performance organization.
• Proven ability to synthesize information and communicate clearly through strong listening, writing, and presentation skills..

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at [email protected] if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

• We love books and all things beautiful
• We are Canada's Cultural Department Store
• Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

• We exist to add joy to our customers' lives each and every time they interact with us and our products
• Our job is to create joyful moments for our customers
• We treat each other the way we'd treat a valued friend
• We inspire each other to do our best work
• We seek to ignite creativity and innovation every day
• We give back to the communities in which we operate