The position is responsible for supporting the retail team by performing various administrative and clerical duties. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

• Responsible for assisting with department inventory i.e., uniforms, office/store supplies.
• Responsible for assisting with the organization and maintenance of confidential store-level files.
• Assist with recruitment administration in SmartRecruiters, including screening candidates and scheduling interviews.
• Preparation and presentation of new hire documents, including participating in orientations.
• May be required to assist with payroll functions including timecard corrections and reporting.
• Responsible for logging invoices as well as ensuring the corresponding paperwork is attached to the invoices.
• Coordinate with Finance and Store Manager regarding queries on invoices.
• Responsible for contacting employees regarding any schedule changes.
• Provide assistance with the organization and maintenance of the employee Training Master.
• Responsible for printing, posting, collecting, and filing of SOP's, sweep logs, high touch sanitation sheets and Covid screening logs.
• Ensure that scheduled periodic reporting is sent out on time and accurately.
• Assist with ad hoc requests like preparation of name tags, assisting employees with locker information, etc.
• Assist employees on filing expense reports, secure necessary approvals and submit for reimbursement.
• Coordinate meetings for Store Manager / Regional Director / Vice President and take minutes when required.
• Maintain confidentiality of sensitive information and share with appropriate stakeholders.
• May be requested to undertake other related duties to support our stores.

• Typically requires completion of a post-secondary education with an emphasis in Office Administration plus a minimum of 2 years related experience or an equivalent combination of education and experience
• Above average interpersonal and communication skills, both oral and written.
• Superior customer service skills with ability to handle complaints and communicate calmly and professionally.
• Advanced proficiency with Microsoft Excel, Word, PowerPoint and Outlook.
• Superior time management and organizational skills with keen attention to detail.
• Positive, team-oriented attitude and ability to work with minimal supervision and solve problems.
• Ability to handle confidential materials in a sensitive and appropriate manner.
• Reliable, responsible and adaptable to change and learning new tasks.
• Fluency in both official languages would be considered an asset.
• Able to work a flexible schedule, including nights, weekends and holidays as required.

Work & Sensory Environment:

• Providing service to several people or departments, working under many simultaneous deadlines
• Performing extensive and repetitive data entry
• Sitting for long periods of time at workstation
• Possible exposure to eye strain from computer terminals
• Exposure to distractions cause by open office noise and frequent interruptions

Accommodation is available upon request for applicants and employees with disabilities.