The Project Manager, Construction manages the planning and successful execution of all assigned Store Development construction projects, including infrastructure upgrades and emergency remediations. This position provides expert guidance to cross-functional internal teams as projects are developed, from inception to completion. This role will support our store development process and will require close collaboration with our stores and home office teams to ensure the successful completion of approved store development projects.

KEY DELIVERABLES

• Successful project initiation, execution, and timely closeout, including deficiency tracking and resolution
• On time delivery of all assigned projects, within approved scope and budget
• All projects delivered with the high quality that Indigo requires.

KEY ACCOUNTABILITIES

Functional

• Delivers new store construction, renovations and other capital projects
• Works collectively with store development, design, facilities, and retail teams to develop project scope.
• Builds high-level estimates/budgets and construction schedules/timelines
• Actively prepares general contractor tender bid packages for RFQ/RFP process, complete with bid response analysis and report recommendations
• Completes bid analysis and provides a recommendation to award
• Ensures that all consents from landlords are obtained in a timely fashion
• Manages all on-site and in-store construction activities with the agreed design documents
• Ensures that all construction activity in open stores has a minimum adverse effect on the retail operation
• Oversees, supports, and maintains project schedules for multiple projects at the same time
• Plans, schedules, and organizes construction projects from start to finish by specifications, schedule, and budget
• Maintains constant dialogue with supervisors and stakeholders regarding the status and progress of projects
• Monitors and controls project budgets, ensuring that projects are completed within budget
• Continuously looks to value engineer & recognize cost savings in processes & practices
• Prepares and provides weekly project status reports to senior management, highlighting budget and schedule forecasting and risks, issues and mitigation strategies.
• Participate in weekly project and construction meetings and communicate internal updates regarding all projects.
• Collaborates with cross-functional teams to ensure timely identification of project delivery risks or opportunities
• Ensures precise, transparent, and timely communication with all parties involved
• Experience in contract administration and a good general knowledge of construction law and building codes
• Ensures that all construction activities meet quality standards, building codes, and safety regulations
• Conducts regular site inspections and provides directions to contractors to ensure work is performed according to specifications
• Maintains and updates project files, documents, drawings, etc.
• Ensures that the project handover to retail operations before merchandising has the minimum possible deficiencies and complies with agreed handover criteria
• Oversee post-construction review and assessment to ensure quality standards are met.
• Effectively manages the timely completion of all end-of-project deficiencies identified by Design, Retail and Landlord.
• Verifies payments to contractors and vendors and negotiates any proposed change orders
• Complete project closeout to ensure timely transition of all as-builts, warranties, and specifications to the facilities team for After Care support.
• Collects feedback from stakeholders on the process to identify opportunities for improvement and establish best practices for future projects
• Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes.
• Proactively identify and anticipate customer expectations and needs
• Embrace and seek out technology that creates high-tech and high touch solutions for Indigo's customers
• Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

People

• Collaborate with others to drive flexible and iterative solutions, quickly and easily.
• Share technical knowledge with others and seek to learn from those more knowledgeable than yourself.
• Help others see the impacts of their efforts and proactively engage other functions to get input.
• Encourage others to freely share their point of view and be open to feedback

Cultural

• Model Indigo's beliefs and convey a positive image in everything you do
• Celebrate diversity of thought and have an open mindset
• Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
• Embrace, champion, and influence change through your team and/or the organization

SCOPE

Reports to: Senior Project Manager, Construction

KEY RELATIONSHIPS

Internal:

• Real Estate, Facilities and Legal departments
• Retail and Retail Operations, Store Leadership teams, General Managers and Regional Directors
• Store Development
• Store Design, Visual Merchandising and Creative
• IT and Loss Prevention

External:

• Vendors, Contractors and Suppliers
• Industry experts and consultants, Architects and Engineers
• Landlords and property managers

Work Experience / Education / Certifications

• Minimum 5 Years of experience in Construction Project Management (preferably in retail)
• Bachelor's degree and/or college diploma in Construction or Project Management
• Experience in phased construction projects in open retail stores is required
• Construction estimating experience and strong budget analysis
• Previous experience working in the skilled trades is an asset, e.g. Red Seal Certification
• Previous experience as a construction site supervisor is an asset
• A Certified Construction Manager (CCM) is an asset
• Project Management Certification (e.g. PMP) is an asset

Competencies / Skills / Attributes

• Proficient in MS Office, Adobe Acrobat and Bluebeam
• Competent in AutoCAD, Revit or similar tools
• Ability to read architectural plans and schematic drawings
• Demonstrated knowledge of local building codes, bylaws and permitting processes as well as a strong understanding of construction and architectural principles
• Ability to direct and manage all areas of the Project Management Process – initiating, planning, executing, controlling, and closing projects
• Strong written and verbal communication skills
• Excellent organizational skills and strong attention to detail
• Manage competing priorities, meeting deadlines, and adapting to dynamic work environments
• Strong sense of accountability and ownership, with a commitment to advocating for what is right and taking proactive steps to address and resolve issues
• Strong team player, able to collaborate effectively with cross-functional teams to achieve organizational goals

Other (travel, Bilingual, etc.)

• 30% travel

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at [email protected] if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

• We love books and all things beautiful
• We are Canada's Cultural Department Store
• Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

• We exist to add joy to our customers' lives each and every time they interact with us and our products
• Our job is to create joyful moments for our customers
• We treat each other the way we'd treat a valued friend
• We inspire each other to do our best work
• We seek to ignite creativity and innovation every day
• We give back to the communities in which we operate