JOB DESCRIPTION
RST is currently seeking a highly motivated individual to fill the role of Business System Analyst. The successful applicant is responsible for optimizing and modernizing processes, reporting, data integrity, and testing to ensure security of data and compliance. This role is a subject matter expert on our operating systems and internal reporting tools.
RESPONSIBILITIES

• Configure, manage, maintain, and continuously improve the business application in support of business process
• Ensure that all applicable system features and functionality are leveraged
• Provide subject matter knowledge and problem-solving abilities
• Identify and recommend process improvements and automation opportunities that align with business objectives
• Manage environment to ensure integrity, performance, accessibility, and recoverability of data
• Supports application life cycle work which can include patching, upgrades, testing, developing test cases, etc.
• In-house, first level support to resolve application or data issues
• Develop and deliver user training on new processes, tools, and system functionalities

QUALIFICATIONS

• Bachelor's degree preferred in IT, Business, or a related field.
• Minimum 3 years of experience in a business support or systems-related role.
• Strong knowledge of Microsoft Suite (Power BI, Power Automate, Power Apps).
• Experience with Alteryx, Cognos, and TMW is an asset.
• Highly organized, analytical, and business savvy with strong problem-solving skills.
• Customer-focused, with a passion for process improvement and automation.
• Detail-oriented with the ability to multitask and adapt to changing priorities.
• Strong communication, interpersonal, and negotiation skills.
• Team player and self-starter, capable of working independently and collaboratively.
• Experience in the Transportation & Logistics industry is an asset.
• Lean Six Sigma or other process improvement certifications are an advantage.

ABOUT US
Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
ABOUT THE TEAM
RST is a recognized leader in safe, efficient tank transportation throughout Atlantic Canada, Ontario, Quebec and the eastern United States. In addition to conveying cargo in line with top tier industry standards, RST also provides emergency response and training services throughout Atlantic Canada.