JOB DESCRIPTION
We are currently seeking qualified candidates for the position of Parts Technician for our Charlottetown location. The successful candidate will need to be an enthusiastic, highly motivated individual who is willing to work as part of a team to provide excellent customer service. We offer:

• Salary: $40K - $50K depending on experience
• Quarterly bonus
• Registered retirement savings plan with company match
• Health, dental, vision and prescription benefits
• Life insurance and disability benefits
• Maternity leave top up program
• Paid vacation and paid sick time
• Fitness reimbursement program
• Paid training
• Uniform allowance program
• Employee recognition program
• Company discounts
• Excellent training opportunities

RESPONSIBILITIES

• Greet customers via drop-ins or phone
• Provide timely responses to customer inquiries
• Obtain purchase orders, provide estimates and seek/provide parts ETA
• Sale cash transactions
• Charge Parts to RO accurately and with complete information
• Update RO with accurate parts ETA
• Alert Service when parts arrive
• Maintain records of orders and the amount, type and location of parts and supplies on hand using manual or computerized inventory system
• Seek alternate sources for out-of-stock items
• Inventory management
• Participate in annual or cyclical inventory counts
• Contribute and participate in all 5S initiatives

QUALIFICATIONS

• Possess excellent customer service skills
• High attention to detail
• Knowledge of MS Office suite, ADP/CDK or other shop software considered an asset
• Truck industry experience preferred.
• Bilingualism would be an asset
• Previous experience of 1 -2 years in a parts role desired
• Ability to work both day and evening shift considered an asset

ABOUT US
Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.
ABOUT THE TEAM
Universal Truck and Trailer is Atlantic Canada's largest heavy-duty truck dealership featuring the most up-to-date dealer service bays in Southern New Brunswick and Prince Edward Island. We are an authorized sales, service, parts and warranty dealership for premium products Freightliner and Western Star Trucks. In addition, we service most makes and models for class 6, 7, and 8 vehicles, including luxury class RVs. We focus on exceeding customer requirements through continuously developing our team and building technical capabilities.