As a Mountain Bike Guide/Instructor, the day is spent riding Big White's expanding mountain bike terrain providing guided tours, tips to the riding public and instruction for those wishing to improve their riding skills. A Bike Guide is responsible for the planning and implementation of safe and fun guided bike tours and lessons for guests at Big White.
Duties and responsibilities include:
- Ensuring the safety of clients and fellow workers by working in a safe manner
- Planning, organizing and conducting tours/lessons in accordance with the Professional Mountain Bike Instructors Association (PMBIA) standards and Big White progression levels
- Providing positive feedback to participants
- Ensuring effective public relations, and problem solving as required
- Working cooperatively and maintaining ongoing communication with other program staff
- Taking appropriate action to deal with incidents, problems and emergencies as outlined in department policies and procedures
Required qualifications/skills:
- Minimum Level 1 PMBIA course or equivalent
- Strong interpersonal skills
- Strong communication skills
- Good physical condition
- A satisfactory criminal record check
Additional attributes:
- Previous mountain bike instructing or coaching experience
- Instructing or coaching experience in other sports
- Strong mountain bike skills
- Local trail knowledge
- Similar guest service or sales experience
Safety awareness is very important. All Mountain Bike Guides/Instructors must know and adhere to the safety protocols established at Big White. While at Big White Ski Resort, the Mountain Bike Guide/Instructor must always be aware of safety concerns for the staff, public and themselves. If unfamiliar with safety procedures, guides/instructors are expected to request their supervisor to provide training.
Physical demands:
- Ability to assist a fallen bike rider back onto their bike
- Ability to lift 40lbs/18kg
- Ability to bike for up to 6 hours a day
Duration:
First week in July - Labour Day weekend (conditions dependant)
Schedule:
Thursday to Sunday (4 days per week) plus holiday Mondays; up to 6 hours a day
Wage: Starting at $23.00/hr
Wages are based on level of certification and experience.
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