Company Description

Join the team at Fairmont Banff Springs. Set in one of Western Canada's most spectacular alpine destinations, Banff offers a unique community of hospitality enthusiasts, outdoor adventure seekers, artists, entertainers, and families alike. It's the perfect work/life combination.

Job Description

We are looking for dynamic and passionate individuals to join our Front of House teams across all of the Food & Beverage venues the Fairmont Banff Springs has to offer: 1888 Chophouse, Castello Italiano, Rundle Bar, STOCK Food & Drink, Vermillion Room and Waldhaus Dining Room & Pub.

For more information on our Dining Outlets, visit our website - Restaurants in Banff - Fairmont Banff Springs (banff-springs-hotel.com)

Available Opportunities Include:

• Host/ess
• Food Porter
• Sever - 2 years of a la cart experience required at minimum
• In-Room Dining Server
• Barista/Pool Bar Attendant

Note - preference will be given to those that our available for the full season (May-October 15th)

Starting Rate: $16.55 per hour - $17.86 per hour, this is dependent on the position.

We recognize tenure through our compensation. Hourly rates increase after six months, and yearly to three years.

What you will be doing:

Host/ess:

• Meet, greet and seat guests and maintain daily floor plans to suit forecasted guest and staffing levels

Food Porter:

• Transporting food from the kitchen to the dining room in a quick and efficient way

Server:

• Maintain quality and timeliness of service and practice effective up selling and suggestive selling techniques to drive outlet revenue
• Maintain accurate billing, cash handling and float procedures

In-Room Dining Server:

• Delivering orders and amenities to guest rooms
• Setting up and working functions in guest rooms for up to 75 guests
• Running of the Gold floor lounge Food & Beverage component.

Barista/Pool Bar Attendant:

• Take guest orders accurately and process purchases using the POS system
• Operate coffee making equipment and present beverages according to recipe and presentation standards

Qualifications

Your experience and skills include:

• Must have Pro-Serve Certification for Alberta prior to your start date
• Previous experience in a high-volume and fast paced hospitality environment is preferred (experience required is dependent on position)
• POS system experience an asset
• Knowledge of the hospitality industry, with a love for all things food and drink
• Schedule flexibility, including early mornings, late nights, weekends, holidays
• Must be able to lift and carry up to 40+lbs and be able to be on your feet for 8 hours or more

Additional Information

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Jasper & Whistler
• Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Banff Springs Golf Courses

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion:

At Fairmont Banff Springs, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

APPLY TODAY: For more information on working and living in at Fairmont Banff Springs, please visit www.banffspringsjobs.com

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