Respond to telephone, in person or electronic enquiries or forward to appropriate person
Prepare correspondence, reports, statements, forms, presentations, applications and other documents
Process incoming and outgoing mail, manually or electronically
Photocopy and collate documents for distribution, mailing and filing
Send and receive messages and documents using fax machine or electronic mail
Maintain inventory of office supplies, order supplies as required and arrange for servicing of office equipment
Assist in preparing meeting agendas, attend meetings, and record minutes
Assist with administrative procedures such as budget submissions, contracts administration and work schedules
May sort, process and verify receipts, expenditures, forms and other documents
May organize the flow of work for other office support workers
May perform basic bookkeeping tasks such as preparing invoices and bank deposits.
File clerks
Scan, sort and file documents according to established guidelines
Locate, retrieve, or make copies of documents from files as requested and maintain records of filed and removed materials
Track documents removed from files to ensure that loan out documents are returned.