Counter Sales - HVAC and Mechanical Systems

_Surrey, BC_

Our client is one of Canada's leaders in the heating, ventilation, air conditioning and refrigeration industry, has retained Lock Search Group to recruit a new counter sales professional to join their team. As an integral part of the Branch you will assist with the customer relationship management, quotations, follow-up and expediting of critical and time sensitive orders. You will get hands-on experience with diverse products, help with the daily service of key accounts attached to the branch and learn the fundamentals of the business, customers, and product lines.

Responsibility:
Provide product suggests and guidance, as well as industry advice to Contractors at the counter, over the phone and via email.
Providing exemplary customer service and customer attention - efficiency and urgency is huge
Contacting current customers and identifying new opportunities and introducing product segments
Proactively building relationships with active customers, while working on developing sales leads
Receiving incoming calls, processing orders, and actively up-selling and cross-selling
Updating the internal system, entering data to track pricing quotes and account information

Providing technical support and responding to customer inquiries

The Ideal Candidate:
Product knowledge or wholsale distribution experience is preferred (HVAC, Plumbing, Electrical etc )
inside sales and/or counter sales experience would be beneficial or Hands-on, industry experience from within the trade is also of high interest to our client.
Comfortable working a customer facing environment
A proven record of relationship management and working within a team
The ability to prepare and present recommendations or alternative to decision makers and customers to address issues or problems
Ability and willingness to support the team in multiple areas of the business unit ranging from Quotations, Counter, Warehouse, Phone Sales, and Shipping/Receiving
Promote and maintain personalized proactive service for all internal and external customers
Experience with Microsoft Office Suite; Outlook, Word, Excel

If you are looking for an opportunity where you can grow your career, work on a highly collaborative, industry leading team please apply today for immediate consideration!

To apply for this position, please click "Apply" or send your resume in confidence to Graeme Stockdale (Recruitment Associate)

_Thank you in advance for your interest, only individuals deemed to have the skill set and experience to fit the role will be contacted. Applicants must be legally entitled to work in Canada without sponsorship._

_ Lock Search Group is a National Executive Recruitment firm with a dozen offices in Canada, a staff of more than 50 Consultants and Associates, and expertise in 11 major disciplines. Our mission is to provide exceptional Recruitment and Consulting Services to clients and candidates. We apply our experience and expertise to deliver solutions with a personalized approach that focuses on clients' needs and candidates' goals. _

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:
Casual dress
Dental care
Extended health care
Life insurance
On-site parking
Paid time off
Profit sharing
RRSP match
Vision care
Schedule:
8 hour shift
Day shift
Monday to Friday

Work Location: In person