Pure Life Physiotherapy is looking for a Medical Office Assistant for our St, Surrey, BC V3S 4E3 location to manage our rapidly growing clinic!

About Us:

At Pure Life Physiotherapy our CORE VALUES Drive what we do. Background: I experienced debilitating back pain many years ago whilst I worked in a Lumber mill. Like many of my clients, I tried getting help, and was given very little solutions to obtaining relief. It was when I came across a great group of rehab exercise scientists, I got a real sense of what it takes to recover from pain. Pure Life was born out of that deep desire to help people recover. It is that Passion that has helped us delivery Results for over 7000 clients in the past 5 years.

Why should you work for us?
Fully paid-for training and room for growth based on talent and skill
Competitive compensation based on ability and performance and health benefits
We are a socially conscious organization and believe in giving back to the community.
Our philosophy is: have fun, be active and pursue health and wellness in both body and mind.
Special events for our teams, including regular mountain bike riding, get-togethers' and community events.
FREE Gym access
On-going training and team meetings to foster collaboration and innovation

What You'll be Responsible for as the Medical Office Assistant:
Manage Incoming and Outgoing calls with a Medical understanding and background
Managing and staffing the front office
Supervising patient scheduling, billing, and claims
Reporting directly to senior staff and executive team
Manage Inbound and Outbound calls and sales leads
Provide quality control calls and understand and empathize with patients

Requirements and Qualifications:
A college degree
Supervisory or management experience
Customer service experience, preferably in healthcare
Excellent Computer Skills
Proficiency with MS Office, Excel, and Digital softwares
High energy and the ability to thrive in a fast-paced environment
Ability to work independently
Creativity, initiative and a team-oriented outlook for problem solving
A talent for finding opportunities for innovation and improvement for the business and the team
Experience with Physiotherapy office work, medical billing and/or management

Next steps >
Please note the following Essential requirements for your application to be considered:
Must have Calls/Sales training
Must understand and be able to utilize Customer Service Software, Excel, Word, Emails and web apps
Please fill out the following application:

Our CORE VALUES:

1. Inspire others to be their best

2. Build a Team we Love

3. Changing Lives in Your Community

_We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._

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Job Type: Full-time

Pay: From $20.00 per hour

Benefits:
Dental care
Extended health care
Flexible schedule
Paid time off
Vision care
Flexible language requirement:
French not required
Schedule:
8 hour shift

Ability to commute/relocate:
Surrey, BC V3S 4E3: reliably commute or plan to relocate before starting work (required)

Experience:
Medical &/or Allied Health office: 1 year (required)
Medical Terminology &/or Health Background: 1 year (required)
Medical Office: 1 year (required)

Language:
English (required)

Work Location: In person