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Counter Sales and Service Representative

New-Line Products LTD
Grande Prairie, AB
23,00 $ - 28,00 $ / heure
Temps plein
Niveau d`entrée
Avantages pour l'entreprise
Congés payés
Assurance vie
Assurance invalidité
Programmes d'aide aux employés
Programme de primes et d'incitations
Remboursement des frais de scolarité
Publié il y a 5 jours

For 50 years, New-Line Hose & Fittings has taken pride in its commitment to "keep the customer moving." Our talented team of experts in the field has contributed to our steady growth and expansion across Canada. Our specialized service paired with our incomparable drive to exceed our customers' expectations is what makes New-Line unique. As specialists in the field of industrial and commercial hose and fittings, New-Line continues to grow our loyal customer base. Check us out at

New-Line takes pride in its people, interactive training programs, use of technology, and commitment to celebrating and promoting our team's successes through our rewards and incentive programs. We are committed to identifying and developing key skills in our workforce in order to continue to grow and succeed through our strong talent.

THE POSITION:

New-Line is growing and is currently seeking a full-time Counter Sales & Service Rep to join our dedicated team at our Grande Prairie location. This sales role requires a high level of commitment to customer satisfaction and communication skills. Working across multiple industries, the successful candidate will help assess customer needs and hose applications as well as provide on-site repairs and service of New-Line products. This role is customer-facing and requires a high degree of attention to detail and an eagerness to learn new technical skills. If the following describes you and your experience, we welcome you to apply:
You have knowledge and experience in a similar industry; industrial part inside or counter sales experience is preferred
Experience assembling hoses; including using a crimper, punch lock clamp, or similar an asset
You have excellent problem-solving skills and are able to respond to customer inquiries, orders, or quotes in a fast and friendly manner
You have solid computer skills and are able to pick-up new software easily; utilizing technology to ensure accuracy and efficiency; experience with Sage 300 (Accpac) is an asset
You have strong sales and negotiation skills; you're able to analyze customer needs and make recommendations based on cost, availability or specifications
You are very mechanically-inclined; you love working with your hands and would be able to perform product assemblies and repairs ensuring high quality and compliance to product specifications
You have a passion for learning and committed to continuing to improve your knowledge; you thrive in a learning environment and are naturally curious; previous product and industry knowledge would be an asset
Strong customer service skills; you are helpful and attentive and are committed to doing everything in your power to "keep the customer moving"
You ideally have previous warehouse experience; receiving, shipping, inventory, etc.
You are able to comfortably lift up to 50 lbs. throughout the day and enjoy working in a fast-paced environment
Teamwork is at the forefront of our organization; you possess great teamwork skills and are willing to help out when needed

WHAT WE OFFER:
A competitive wage starting at $23-$28.00/hr. and with monthly commissions 60.000-70.000$/year (negotiable based on experience)
Company-sponsored social events, BBQs, outings, lunches, and more
An excellent benefits package including RRSP matching, Tenure Bonuses, Educational Reimbursements, Fitness Credits, Extended Health/Dental, and Vision Care
Employee recognition awards and opportunities for prizes
A safety-oriented environment with great team members and management
The opportunity to cross-train and grow within the company and become a Subject Matter Expert in our diverse industry

New-Line is an Equal Opportunity Employer, we take pride in the diversity and inclusion in our hiring practices. We thank all applicants who apply, but only select applicants will be contacted on the basis of qualifications.

Job Types: Full-time, Permanent

Pay: $23.00-$28.00 per hour

Expected hours: 40 per week

Additional pay:
Bonus pay
Commission pay
Overtime pay
Benefits:
Casual dress
Company events
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Tuition reimbursement
Vision care
Wellness program
Flexible language requirement:
French not required
Schedule:
8 hour shift
Day shift
Weekends as needed

Experience:
Counter sales: 1 year (preferred)
Customer service: 1 year (preferred)
Mechanical assembly: 1 year (preferred)

Work Location: In person

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