Base wage for this position is $17.50-$19/hr.

Budtenders start at $17.50, Keyholder start at $17.75.

Employees in this location average an additional $3-6/hr in tips, depending on weekly store volume.

As advocates of responsible consumption, we are here to educate and build our cannabis community. Our goal is to provide customers with only the finest products, with our knowledgeable and personable team to assist with each individual need.

Thank you for your interest in joining our team. All applicants must be the minimum age of 19 with flexible availability with varying shifts including days, evenings and weekends with the store being open every day.

What to expect:
We offer a competitive wage while working in an exciting and unique retail work environment. In joining our team, training is ongoing in this role for you and the entire team to provide a great work environment and the best possible customer experience.
If you enjoy a fast-paced work environment are energetic and positive with a can-do attitude towards customer satisfaction and working in a team environment then IMAGINE Cannabis is the perfect place for you.

Why Join Us?
Great leadership and a positive inclusive team environment
Cross-training, continual learning and opportunity for growth
Employee incentives programs, cannabis education opportunities

Requirements and Qualifications:
Pre-employment Criminal Record Check
CannSell or Selling it Right Standard Certificate
Desire and ability to develop a positive in-depth understanding of cannabis
2 years plus experience in a similar scope of role with sales and customer service experience in retail or hospitality with extensive customer-facing interaction
Ability to diplomatically and professionally interact with customers at all times

Typical responsibilities of the job include:
Assist store manager in reaching all store objectives on a daily basis
Oversee all cash functions and can perform all duties including opening and closing procedures.
Consistently monitor and encourage team members to meet the companies service standards
Proactive in solving customer concerns and escalations
Committed to ensuring customer satisfaction
Help promote a positive work environment and team morale
Train new team members
Engage with customers to understand their needs and educate them on responsible cannabis use
Provide information based on ongoing learning and accurate product knowledge
Convert customer needs into sales in real-time using tablets for order processing
Cultivate, grow and retain customer base through an exemplary customer experience
Comprehend, apply, follow and enforce guidelines as required by industry regulations
Other duties as assigned.

Job Types: Full-time, Part-time, Permanent

Pay: $17.50-$19.00 per hour

Additional pay:
Tips
Benefits:
Casual dress
Company events
Employee assistance program
Flexible schedule
Store discount
Wellness program
Schedule:
12 hour shift
8 hour shift
Day shift
Evening shift
Holidays
Night shift
Weekends as needed

Experience:
customer service: 2 years (preferred)
Leadership: 1 year (preferred)

Work Location: In person