Posted on August 16, 2024 by Canada Micro Services Incorporated Job details Location 75 HEARTVIEW RD, BRAMPTON, ON, L6Z 0C9 Workplace information On site Salary 29.00 hourly / 30 hours per Week Terms of employment Permanent employment Full time Starts as soon as possible vacancies 1 vacancy Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Experience and specialization Computer and technology knowledge Information Technology Infrastructure Library (ITIL) Shell script MAC Linux Unix Device drivers Networking software Networking hardware Extranet Intranet Internet Servers Desktop applications File management software Word processing software Presentation software Mail server software Communication software IBM Lotus MS Office MS Windows SQL SharePoint Spreadsheet TCP/IP Wireless networks Additional information Transportation/travel information Public transportation is available Work conditions and physical capabilities Tight deadlines Repetitive tasks Attention to detail Sitting Personal suitability Accurate Client focus Efficient interpersonal skills Initiative Judgement Organized Team player Who can apply to this job? The employer accepts applications from: Canadian citizens and permanent or temporary residents of Canada. Other candidates with or without a valid Canadian work permit. How to apply By email