POSITION SUMMARY:

This position will act as a business partner between IT and other key business functions, such as: Finance, Accounting, Supply Management, Sales & Marketing and Human Resources. Candidate will work as a member of the IT team responsible for application solution & design, and implementation of IT Systems.

Requirements

ESSENTIAL FUNCTIONS & KEY RESPONSIBILITES:

• Vendor Management: Oversee all third-party vendors, including Microsoft Support, SPS Commerce, and Dynaway. Obtain quotes, assess business value, provide recommendations, and ensure projects align with budget goals.
• Project Management: Lead and direct assigned projects within the MS Dynamics 365 for Finance and Operations ERP system, including setting priorities, coordinating activities, and reporting progress.
• System Administration & Development: Map business processes to MS Dynamics 365/Dataverse functions, manage system administration, configuration, and development.
• ERP Implementation & Maintenance: Provide expertise in implementing and maintaining key modules, including:
• Finance
• Inventory
• Supply Chain
• Sales & Marketing
• Human Resources
• Maintenance Work Orders (Dynaway)
• EDI Integration (SPS Commerce)
• CRM Integration (HubSpot)
• Data & Reporting: Utilize Power BI for business reporting, manage LCS resources across four environments, and oversee bulk data updates for items and routes/BOMs.
• Process Optimization: Develop process flow diagrams, identify inefficiencies, and recommend improvements to enhance business operations.
• User Training & Support: Provide training, mentorship, and guidance to team members, including junior application resources and help desk personnel, ensuring effective system use.

EDUCATION & EXPERIENCE:

Required Qualifications:

• ERP System Expertise: Extensive experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) and AX.
• Certifications: Preferred certifications include Microsoft Dynamics MB-300 (Core Finance & Operations), MB-310 (Finance), and MB-330 (Supply Chain).
• Education: Bachelor's or Master's degree in Information Systems, Information Technology, Computer Science, Engineering, or a related field (or equivalent experience).

Professional Experience:

• 7+ years of experience as an MS Dynamics F&O Senior Application Specialist, with a strong focus on Supply Chain, Manufacturing, and Finance.
• Hands-on expertise across multiple D365 modules, including:
• Inventory, Procurement (Procure to Pay), Warehouse Management (WMS), Order to Cash, Production
• Accounts Payable, Accounts Receivable, General Ledger, and Fixed Assets
• Proven track record in Full lifecycle D365 implementations (Optional)
• Strong proficiency with Microsoft SQL Server and Office tools like Excel.

SOFT SKILLS:

• Problem solving - the individual identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Interpersonal Skills - the individual maintains confidentiality, remains open to others' ideas, and exhibits willingness to try new things.
• Oral communication - the individual speaks clearly and persuasively in positive or negative situations, group presentations and meetings.
• Written Communication - the individual edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information.
• Planning/organizing - the individual prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Quality control - the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability - the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
• Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance.
• Safety and security - the individual actively promotes and personally observes safety and security procedures and uses equipment and materials properly.
• Leadership – Pro-active in maintaining and increasing the team's and own technical knowledge by providing identifying training needs or requirements.
  

OTHER POSITION REQUIREMENTS:

• Must have a strong command of the English language.

• Must have reliable transportation; occasional travel may be required.

Benefits

• Extended Dental, Health and Vision coverage
• RRSP match
• Bonus potential in addition to base pay
• Free on-site parking