CSN Herbers East is looking for a dedicated Collision Estimator to join our team. As part of Lift's commitment to excellence, this role offers the opportunity for career growth and development in a dynamic and supportive work environment.

Overview/Responsibilities:

• Utilize dealership and automotive repair knowledge to accurately assess vehicle damage and prepare detailed repair estimates.
• Collaborate with autobody technicians to ensure accurate assessment of repair needs.
• Provide exceptional customer service by explaining repair estimates, upselling additional services when necessary, and addressing customer inquiries.
• Accurately completes estimates according to company standard operations procedures for estimates and parts.
• Ensures customers leave with a clear understanding of their insurance and are aware of any required deductibles.
• Handle cash transactions related to estimates and repairs with professionalism and accuracy.
• Support sales efforts by effectively communicating repair estimates to customers and promoting additional services as needed.

Requirements

• 5 years' experience in an estimating role within the collision and repair industry is required.
• Strong mechanical knowledge to accurately assess vehicle damage and repair requirements.
• A strong understanding of private insurance companies' guidelines;
• Proven track record of upselling services while maintaining a focus on customer satisfaction.
• Excellent customer service skills with the ability to communicate effectively with clients.
• Proficiency in cash handling procedures and sales techniques.
• Ability to thrive in a fast-paced environment while managing competing tasks efficiently

Benefits

• Extended Healthcare Plan (Medical, Disability, Dental & Vision)
• Paid Time Off Benefits
• Training & Development

CSN is an Equal Employment Opportunity employer. Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.