WHAT DO WE DO?

We create solutions for the people who keep our world flowing.

For over 80 years, John Brooks Company has been solving fluid handling challenges for customers in various industries/markets across Canada by providing a diverse selection of engineered products and innovative system designs, focusing on customized solutions consisting of filtration, pump, spray, and valve products.

THE ROLE

The Inventory Control Coordinator plays a key role in ensuring high inventory accuracy by overseeing a robust cycle count process, training users, auditing transactions and identifying root causes with inventory errors. Working closely with the warehouse and operations teams, this role focuses on refining inventory processes, maintaining quality, and supporting efficient stock management to meet customer expectations and operational goals.

DUTIES & RESPONSIBILITIES

Responsibilities

• Inventory Management
• Ensure inventory accuracy through regular monitoring, validation, and tracking of inventory movements.
• Investigate and escalate discrepancies, continuously refining procedures to improve accuracy.
• Manage Warehouse Management System (WMS) data, including item master setup, and location and replenishment accuracy.
• Cycle Counting & Auditing
• Conduct daily Cycle counts following company policies and customer standards.
• Investigate inventory variances, adjust records, and recommend corrective actions as needed.
• Inventory Quality Control
• Coordinate control of damaged/defective products and customer claims, ensuring inventory changes are processed correctly.
• Provide feedback and reporting on inventory accuracy based on audits, counts, and system errors.
• Communication & Collaboration
• Communicate inventory issues and resolutions with the Warehouse Supervisor and customers as needed.
• Work closely with the warehouse team to optimize inventory placement and flow.
• Update and maintain inventory control procedures and assist in training team members on standard operating procedures (SOPs).
• Reporting
• Report on inventory control activities and performance in alignment with management and customer service agreements.

Requirements

QUALIFICATIONS

• At least 2 years of experience in inventory control, ideally with a Warehouse Management System (Epicor P21 is an asset)
• Raymond Reach/Forklift license
• Strong written and verbal communication skills.
• Proficient in MS Office, particularly Excel.
• Service-oriented, with a focus on quality and customer satisfaction.
• Excellent organizational, mathematical, and problem-solving skills.
• Ability to work independently and as part of a team.
• Ability to lift 30-50 lbs and stand for extended periods.
• Completion of secondary school preferred; a diploma in Logistics Management is an asset.

WORK ENVIRONMENT

· Fast-paced environment in a dynamic competitive industry

· Daily customer and inter-departmental/branch communication via telephone calls, faxes, emails, and virtual meetings

· Exposure to deadlines, multiple demands and priorities, multi-tasking, and interruptions

Benefits

Canadian founded and owned, John Brooks Company has doubled in size in the last 7 years to over 200 employees across the country. Since 1938, we have worked hard to build & nurture an entrepreneurial environment, where creative thought and initiative are encouraged; this is a place where your ideas matter! If you have a strong work-ethic, passion, and determination, we'll provide the tools you need for success. We will help you grow so that we can continue growing.

WHAT'S IN IT FOR YOU?

· Competitive remuneration including base salary

· Competitive vacation

· Paid personal day program

· Generous benefits package that includes coverage for things like medical, dental, paramedical, and vision

· Company Group RRSP with employer matching

· Annual health & wellness subsidy

·

FUN FACTS

· The average employee tenure is 9 years

· We enjoy celebrating achievements by means of formal service awards, employee achievement awards, and milestone birthdays

· We regularly host social events and gatherings to foster togetherness and fun

We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.