About Float

Float is on a mission to simplify finance for Canadian businesses, empowering them to eliminate complexity and unlock new opportunities. Through our innovative platform, Float enables businesses to streamline spending and optimize cash flow, so they can focus on what matters most: growth. As one of Canada's fastest growing companies and top-rated startups in 2024 and 2023, Float is customer-obsessed, passionate, and entrepreneurial, with a team that includes leaders from Uber, Shopify, Top Hat, Ritual, Ada, and more.

At Float, everyone is an owner, bringing their unique perspective to our team and product. Your voice is important, and we take having a culture based on feedback seriously. We openly share our thoughts and differing opinions so we can continue to improve. We do our best to keep our decision-making decentralized so that all team members feel ownership in our success.

Our product

Float is Canada's first finance platform designed to empower businesses with fast, flexible, and accessible financial solutions. Our integrated suite of products—including corporate cards, bill pay, reimbursements, and financial services—rethinks how companies access capital, streamline spending, and manage growth. Backed by world-class investors like Tiger Global, Golden Ventures, and Susa Ventures, we're disrupting the global B2B finance space—and we're looking for bold innovators to help shape the future of business finance.

About the Manager, Growth & Emerging Products role

We're looking for an outstandingly tenacious, innovative, and relentless Growth Manager to join Float; a team that's building the modern financial institution in Canada. In this role, you will have the opportunity to have a major impact on Float's future footprint; constantly innovating, driving improvement, efficiency, and scalability across our customer's lifecycle stages and Float's key success metrics.

As the Manager, Growth & Emerging Products at Float:

• You'll work directly within our Co-Founder and Growth and Emerging Products Team to drive mission-critical, cross-functional projects across the organization.
• Conduct thorough market research to identify emerging trends and opportunities for growth within our products, business model, or go-to-market (GTM) tactics.
• You will work closely with Marketing, Sales, Customer Success to drive efficiency and scale across various parts of the business. Examples: lead quality, website conversion, partner referrals, rep productivity, time to onboard on Float.
• Experiment with Total Payment Volume (TPV) growth strategies within recently activated and mature accounts on Float. Create growth loops to cross/up-sell Products within the existing customer base.
• Collaborate with stakeholders across multiple teams to execute complex cross-functional initiatives that move the business forward.
• Move beyond typical B2B sales and marketing playbooks to unlock scale and ROI.

Requirements

You'll be great in this role if:

You've got the experience. To be successful in this role, we're looking for 3-5+ years of experience in operations or growth within the fastest-growing startups. You've built out and scaled onboarding, activation, and expansion strategies through Product or Operations. You've managed multiple customer lifecycle stages autonomously. You also have:

• Experience in developing Growth strategies from 0 to 1 and growing them to scale.
• Experience in iterative/agile development and working with engineering teams directly.
• Experience operating against consumption-based revenue models and owning revenue targets.
• The ability to build systems. You know how to leverage existing growth systems and leverage them to build out a new system.

You're analytical and data-driven. You're proficient with data analytics using SQL, Excel, and CRM systems with an ability to draw key insights from both quantitative and qualitative data. You leverage tools to inform strategies, understanding customer needs, market trends, and growth opportunities. You possess a strong attention to detail; diving into the weeds with your team and picking up on the seemingly small, yet important, details.

No task is too small. You are willing to roll up your sleeves and get your hands dirty to truth seek and drive outcomes for the business.

You have a hacker's mentality. You obsess over finding innovative ways to hit goals – even when the conventional wisdom says you're wrong. You're constantly seeking new ways to push boundaries and drive progress, and you're excited to drive change and shape the future of our organization.

You're comfortable with ambiguity. You know where we need to go, but recognize there won't always be a straight path to get there. You're scrappy and enjoy finding creative ways to work through obstacles.

You're an owner. You take complete ownership and accountability of delivery and outcomes. As the pipeline owner, you'll have the opportunity to showcase your independence, initiative, and resourcefulness to hit and exceed your goals. You thrive in an environment that values self-direction and empowers you to take ownership of your work.

You are an exceptional communicator. You are a strong cross-functional communicator. You possess astute influencing skills, and you have the ability to bring multiple stakeholders together and problem-solve between various groups. You are a skilled listener who is able to understand and synthesize diverse perspectives and opinions.

This role won't be a fit if:

• You do not like to work asynchronously
• You are not a self-starter and do not like to work independently
• You aren't obsessed with your craft
• You don't like ambiguity
• You are uncomfortable with direct feedback
• You don't like regular feedback on your work
• You prefer stability over change
• You aren't comfortable prioritizing your own work
• You don't have a strong work ethic
• You aren't a team player
• You aren't resilient
• You have an ego

Don't meet every single requirement? If you're excited about this role, and you strongly align with our values but your past experience doesn't align perfectly, we encourage you to apply anyway. You may be the right candidate for this, or other future positions.

Benefits

... and Perks of working at Float:

• Competitive compensation & total rewards
• Flexible work hours and time off when you need to recharge
• Small team = lots of autonomy to make impactful decisions
• Opportunity to work with and learn from a world-class team
• A personal Float card with a monthly stipend to spend on what matters most to you
• A dog-friendly office
• Being able to say you helped build Canada's best corporate card and spend management platform