Community Manager needed for a midrise, luxury lease-up in the heart of Toronto.

307 units. Pre-leasing starts in January 2025.

** Property and client name disclosed at time of interview

Relocation assistance offered as needed but new construction experience required and must be a resident of CAD or have current sponsorship.

• Oversees the lease enforcement process by approving prospective resident applications, renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and collects late fees and other charges as allowable and stated in the terms of the lease
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
• Ensures the property's maintenance team members comply with the Hines' standards with respect to responding and completing resident service requests
• Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal
• Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property's performance, and responding to owner requests as needed

Requirements

Two or more years' experience as a Community Manager, preferably on new construction/highrise/luxury.

• College degree preferred
• Proficient in Microsoft Office
• Entrada experience a PLUS
• Strong Customer Service background or skillset
• Excellent verbal and written communication skills

Benefits

Full medical, dental, vision, 401K options.