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Customer Service Coordinator

Carfair - 10 emplois
Winnipeg, MB
Temps plein
Expérimenté
Avantages pour l'entreprise
Assurance vie

Carfair Composites is a leader in fiber-reinforced plastic (FRP) design and composites technology and has dedicated team members located in facilities between Winnipeg, MB (Canada), St. Cloud, MN (USA), and Anniston, AL (USA), Wausaukee, WI (USA) and Gillett, WI (USA). Further information is available at www.carfaircomposites.com.

POSITION SUMMARY:

As a member of the Materials team, this position is responsible for the management of external sales customers, customer orders and customers quoting within a product grouping. Through the collaboration with other department, this role will determine sell prices for manufactured parts and manage customer orders and pricelists.

ESSENTIAL FUNCTIONS:

  • Manage external NFI group customer sales order process and ensure accuracy of requirements.
  • Entry and maintenance management of customers profiles, customer orders and pricelists in system application.
  • Coordinate customer costing within a team environment including materials, planning, sourcing, manufacturing and engineering,
  • Review all incoming Customer PO's to ensure accurate costing and specified documentation revision is available.
  • Liaison between the Customer and Production to resolve capacity, schedule and priority changes.
  • Ensure coordination in the following key areas: responsible for communication to customer and other plants with all order requirements, monitor and reduce past due demands.
  • Entry and management of customer forecasting tools to drive valid forecasting demand.
  • Collaborate with Strategic Sourcing to obtain unknown material costing.

WHAT YOU NEED TO BE SUCCESSFUL:

  • At least 2 years of manufacturing/operations experience
  • 1-3 years' experience with office and document management
  • Knowledge of production planning and control
  • Understanding of Lean,5S, and ISO certification requirements
  • Secondary education, Certificate/Diploma in Supply chain management, an asset

WHY JOIN OUR TEAM:

  • We offer competitive wages and a benefits package that includes medical, dental, vision, a matching GRRSP plan, life insurance, and disability programs.
  • The ability to advance your career with a growing company.
  • Employee development through a variety of training initiatives.
  • We enjoy numerous employee events throughout the year.

NFI Group is a leading independent global bus manufacturer providing a comprehensive suite of mass transportation solutions. News and information are available at www.nfigroup.com, www.newflyer.com, www.mcicoach.com, www.arbocsv.com, www.alexander-dennis.com, www.carfaircomposites.com and www.nfi.parts.

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