Dispatcher

Job Title: Dispatcher

Shift: 6:00am - 2:30pm Monday - Friday

Rate of Pay: $22.00 - 26.00 / hour - based on experience

Location: Milton, Ontario - James Snow Parkway & Regional Rd 25

We are hiring for a day-shift dispatcher for our client in Milton! This company transports refrigerated products across Ontario. The ideal candidate will have previous experience in a fast-paced dispatching role. Candidates must have a valid license and vehicle to commute to work as the facility is not transit accessible. We are looking for candidates who can interview and start working immediately! This is a temporary to permanent hire opportunity.

Responsibilities of the role:

• Answering incoming calls and responding to emails from customers in a timely manner
• Entering new orders into WMS ensuring proper data entry
• Tracking drivers using GPS to monitor deliveries and provide updates to customers
• Communicating with brokers, drivers, and customers
• Ensuring successful delivery and receipt of goods to and from all customers
• Coordinate and expedite rush-order and regular shipments
• Review delivery schedules and solve any logistical problems that arise (traffic, absences, mechanical issues, etc.)
• Ensure safety procedures and company policies are being followed by drivers
• Additional duties as assigned

Qualifications:

• 2+ years of experience in a fast-paced dispatching role
• Excellent customer service and problem solving skills
• Strong time management, ability to stay organized under pressure
• Previous experience with Courier Complete and Fleet Complete is an asset
• Computer literate and comfortable using MS Office
• Valid driver's license and own vehicle to commute to work as the facility is not transit accessible

Candidates must be available to interview and start working immediately. We look forward to reviewing your application!