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Full-Time Permanent
Team 211 is expanding! We're looking for people who are passionate about their communities and care about connecting people to the help that they need, when they need it.
THE OPPORTUNITY:
The Service Navigator position is great for people with social service or social work backgrounds. The position involves support for diverse service users and complex problem solving to ensure people are connected to the right services quickly and easily and that barriers to service are reduced whenever possible.
This is an exciting fast-paced and outcomes oriented position that requires an ability to adapt and learn, and an appreciation for the root causes of inequity and lack of access to services, with service users' needs changing from call to call.
Every day, Findhelp | 211 New Brunswick Service Navigators empower communities with information and access to services by:
You'll welcome new opportunities to make a difference in people's lives and further our vision - People Connected. Communities Strengthened.
In this role you have the benefit of working from home. Candidates must meet the agency's requirements which include, but not limited to a quiet workspace, the required internet bandwidth, and fulfill the workplace health and safety requirements.
WHO ARE WE?
At Findhelp | 211 New Brunswick Service, we connect individuals and families with information and referral to the complete range of government, health, community and social services in their communities and help them navigate the complexities of the human services system, quickly and easily.
Motivated by our mission to create connections and solutions to build strong communities, we're constantly innovating to keep up with the changing needs of our communities and to ensure that everyone has access to the supports they are seeking.
Findhelp |211 recognizes that systemic racism exists and that certain groups of people experience disproportionate barriers to economic, employment and health opportunities which may be amplified due to intersectional personal identities. We are committed to improving accessibility to human and social services through ongoing and new initiatives, partnerships and approaches.
We're proud of our people and culture and we're constantly changing and innovating to do better! Our workplace is focused on balance, equity, engagement and a healthy environment. We pride ourselves on being an employer of choice and we do the work to make that happen. You'll be engaged and supported to learn and grow your career and you'll make a difference in people's lives across Canada.
IN THIS ROLE YOU WILL:
REQUIRED SKILLS & EXPERIENCE:
SKILLS
EXPERIENCE
Think you meet the position requirements outlined above? We would love to hear from you!
SALARY & BENEFITS:
This Full-Time position consists of 140 hours of work in a four-week period.
Hourly Rate Range: $28.07 to $31.43
Comprehensive benefits package for Full-Time staff including: health and dental group insurance, long-term disability insurance, life insurance, 4 weeks paid vacation annually (to start).
Other benefits include: shift premium, pension plan.
HOW TO APPLY:
Applicants must be residents of New Brunswick
Applications will be reviewed as received until suitable candidates are found. Along with your resume, please provide a cover letter with a description telling us a bit about yourself, what interests you about this opportunity and the assets that you would bring to this role. Applications can be submitted to:
Cristina Umana, HR and Administration Manager
Email: [email protected] | Fax: 416-392-4404
Additional Information: This position is not part of CUPE Local 3173.
Findhelp | 211 believes in a workplace culture of inclusion that is welcoming, respectful, safe and empowering for all staff. It is critical to our success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people and persons with disabilities.
If you require accommodation at any stage during the hiring process, please inform us. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please send your request to HR at [email protected].
We thank all applicants and will contact the individuals selected for an interview. No phone calls or emails please.