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Paladin Ambassador - Full Time - 160 Front St West

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Paladin Ambassador - Full Time - 160 Front St West

Paladin Security - 125 Jobs

Toronto, ON

$19.77 / hour

Full-time

Entry Level

2 days ago

Provide exceptional customer service at all times
Ensure compliance with property standards and regulations
Assist with daily operations and special events

Summarized by ChatGPT

Client Representative, On-Line Reporting And Billing Expertise Agent

Featured

Client Representative, On-Line Reporting And Billing Expertise Agent

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Montreal, QC

Management

Flexible Work

Yesterday

Expertise in on-line reporting and billing systems
Coordinate with internal and external teams for fast resolution
Provide exceptional customer experience for business market clients

Summarized by ChatGPT

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Dartmouth, NS

$21.00 - $31.00 / hour

Full-time

Experienced

7 days ago

Security Guard (High-Caliber) - Algonquin College (1385 Woodroffe)

Paladin Security - 125 Jobs

Ottawa, ON

$26.00 - $27.00 / hour

Full-time

Entry Level

5 days ago

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Full-time

Experienced

Health Insurance

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Full-time

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4 days ago

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Paladin Security - 125 Jobs

London, ON

$21.00 / hour

Part-time

Entry Level

14 days ago

2025 Internship Program- Marketing, Brand & Sales

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Student

Flexible Work

17 days ago

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Paladin Security - 125 Jobs

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$18.00 / hour

Full-time

Entry Level

27 days ago • Expires Soon!

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Bay Roberts, NL

Full-time

Experienced

Health Insurance

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11 days ago

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Security Guard Mobile Temporary Full Time

Paladin Security - 125 Jobs

Sarnia, ON

$17.57 / hour

Full-time

Entry Level

9 days ago

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$18.50 / hour

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2 days ago

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Fredericton, NB

Full-time

Entry Level

9 days ago

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Flexible Work

17 days ago

Paladin Security x Trillium Health Partners Healthcare Hiring Event (Immunization Required) | September 27th, 2024

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Mississauga, ON

$16.55 - $18.15 / hour

Full-time

Entry Level

2 days ago

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Winnipeg, MB

Experienced

Flexible Work

13 days ago

Security Guard - Casual

Paladin Security - 125 Jobs

Sarnia, ON

$16.55 - $20.00 / hour

Seasonal

Entry Level

20 days ago

2025 Graduate Program- Marketing, Brand & Sales

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Toronto, ON

Student

Flexible Work

17 days ago

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Bedford, NS

Student

Flexible Work

17 days ago

Security Supervisor - Mobile

Paladin Security - 125 Jobs

Ottawa, ON

$17.00 / hour

Part-time

Entry Level

Yesterday

2025 Graduate Program- Media

Bell Canada - 48 Jobs

Toronto, ON

Student

Flexible Work

17 days ago

City of Brampton - Four Corners Library - Supervisor - Full Time

Paladin Security - 125 Jobs

Brampton, ON

$21.42 / hour

Full-time

Entry Level

Yesterday

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Paladin Ambassador - Full Time - 160 Front St West

Paladin Security - 125 Jobs

Toronto, ON

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Job Details:

In-person

$19.77 / hour

Full-time

Entry Level

Position: Ambasador
Status: Full Time
Hours: Monday to Friday - 0600-1400
Pay Rate: $19.77
Duties & Responsibilities:

Providing exceptional service to enhance the customer experience
Ensuring compliance with the standards, rules, and regulations at the Property
Be proactive in helping everyone have an outstanding customer experience at the Property
Maintain strong knowledge of activities and special events at the Property and assist visitors and guests during their visit to the Property
Regular keyboarding and record-keeping in written logs required
Maintain compliance with and enforce property standards, rules, and regulations in a reasonable manner
Line management, customer service
Assist with daily operations as needed/required or directed.
Other duties as outlined by management
Deliver guest services programs daily to shoppers which includes: gift card sales, complimentary strollers/wheelchairs/walkers, retail and community information as well as promotion of mall events.
Receive and direct all incoming calls and inquiries via telephone, two-way radio or visitors by answering questions or forwarding to the appropriate station to ensure inquiries are answered promptly and a high level of customer service is maintained.
Dispatch Security and Maintenance personnel from portable radio system.
Generate a variety of weekly reports by accessing appropriate information to provide the Guest Services Supervisor with up-to-date status.
Develop and cultivate relationships with the community and shopping centre retailers (property level) to be proficient in community activities and in mall fashions, mall events and programs.
Maintain ongoing interaction with shopping centre customers and act as liaison between customers, security, maintenance, marketing and all shopping centre departments at the administrative level.
Coordinate gift card sales at Guest Services which include supervising the maintenance of related files by reviewing information in the system such as daily sales journal, reconciliation of daily sales report and inventory levels in order to increase revenues and ensure and accurately record transactions for accounting and forecasting purposes.
Maintain the Guest Services database; ensure customer information is kept current.
Maintain a log to record up-to-date information regarding special events, promotions, changes and visitor concerns.
Connect with customers on a pro-active and regular basis by informing them of pertinent information to improve the positive image of the shopping centre and encourage repeat traffic.
Assist the Marketing Department with the execution of marketing programs as required.
Roam throughout the entire shopping centre and station at specific hotspots to assist traffic flow and direct visitors/shoppers to follow the traffic signs.

Qualifications:

Must demonstrate a high degree of professionalism
Must have strong verbal and written communication skills
Must have a strong command and fluency in the English language both written and verbal
Must be able to work in a fast-paced dynamic environment both indoors and outdoors as required.
Must demonstrate high attention to detail / observational awareness
Must demonstrate strong interpersonal skills and emotional intelligence and the ability to work productively and efficiently in a team
An outstanding teammate with strong interpersonal skills.
Customer-service focused.
Excellent communicator, both written and verbal.
Responsible, punctual and excellent ability to interact with the public.
Professional and polished.
Able to work well under pressure with minimal direction and meet deadlines.

Highlights:

Extensive Paid Industry Training
Benefits & Other Perks
Opportunities for Growth & Advancement

Qualifications

High School Diploma/GED

Work With Us

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Competition Number: 740117

Company Website: https://paladinsecurity.com

#Customer Service jobs

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About Paladin Security

Paladin Security was established in 1976 as a provider of basic security guard services. Over its 40 years of operation, Paladin has grown into the largest privately-owned, full service security in Canada. With 26 offices from coast to coast, Paladin integrates trained security professionals with state-of-the-art technology and specialty services.

The Paladin Difference lies in our depth of knowledge. It's evident in our stringent personnel selection process and our industry- leading training programs. We don't just hire employees, we hire ambitious, service-oriented people who understand the augment of our culture, and have a desire to be the best.

By investing in our people, processes and equipment, we have developed the most responsive customer service programs in the industry. We are proudly one of Canada's Best Managed Companies, Gold Standard, and we hold ourselves to the highest standard of constant and never-ending improvement.

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