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Manager, Triage

Mississauga, ON
Posted today
Job Details:
In-person
Full-time
Experienced

Requisition ID: 224040
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The role :

Manages and oversees a team within the AML Operations, Triage unit ensuring all regulatory obligations, business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies, and procedures.

Is this role right for you? In this role you will:

  • Oversee the day-to-day operations of the team which includes providing coaching and direction on alert/case adjudication.

  • Provide direction to analysts/investigators in the investigation and disposition of alerts/cases generated by the Transaction Monitoring Case management system.

  • Ensure that alert/case records and related documentation are in accordance with department standards.

  • Perform quality control reviews on alert/case adjudication and/or preparation, in alignment with the quality control program.

  • Provide alert/case specific AML guidance to business units including specific direction on appropriate escalation procedures to mitigate risk associated with money laundering or terrorist financing.

  • Ensure effective and efficient operations of the department while ensuring the adequacy of, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, regulatory, compliance and AML/ATF risk as outlined in Scotiabank's policies and procedures.

  • Identify opportunities for process and system improvements and taking a leading role in the implementation process.

  • Ensure direct reports are held accountable for meeting and maintaining expected targets/standards as described in their Job Descriptions, Annual Performance Plan, Enterprise-wide Policies and Procedures and user guides.

  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.

  • Build a high-performance environment and implements a people strategy that attracts, retains, develops, and motivates their team by fostering an inclusive work environment; communicating vison/values/business strategy and managing succession and development planning for the team.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • Post-Secondary education with a minimum of 5 years of experience in AML, Compliance and/or Audit capacity in a financial institution; or its equivalent in education and years of experience.

  • Solid knowledge of local and major international AML/ATF regulations and regulatory reporting framework.

  • Ability to build strong cross-functional business relationships.

  • Ability to identify and implement continuous improvement initiatives to drive operational efficiency without compromising compliance requirements.

  • Problem solving skills to deal with complex operational issues.

  • Knowledge of case management and analytics reporting.

  • Proven experience implementing process enhancements as well as the experience to oversee the resolution of process deficiencies.

  • Demonstrated integrity when working with colleagues and leading others by setting example of required behaviours.

  • Excellent written and verbal communication skills, able to manage difficult conversations.

  • Practical knowledge of banking operations and culture

  • Results oriented, highly motivated with a keen ability to influence others.

  • Self-reliant and pro-active approach to work.

  • Strong analytical, problem-solving, and critical thinking skills with solid organization and time management skills.

  • Supervisory experience of diverse teams and coaching skills.

  • ACAMS/CAMS Designation is an asset.

Receives direction from the Senior Manager, Triage and other senior management as appropriate on significant legal, regulatory and reputational risk and policy matters.

What's in it for you?

  • A rewarding career path with diverse opportunities for professional development

  • A culture that promotes teamwork and cross-functional collaboration to achieve business goals. Inclusive workplace that values diversity of thought, background, and experience.

  • An organization committed to making a difference in our communities – for you and our customers.

  • Opportunity to work with a very enthusiastic team that helps our clients by ensuring the Bank is able to continue to operate to deliver key business services.

  • Hybrid working environment allowing for work/life balance.

Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

Competition Number: 224040

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