QUALITY ASSURANCE OFFICER
OPEN COMPETITION
DEPARTMENT OF HEALTH
PERMANENT OR TEMPORARY OPPORTUNITY (1 year)
FREDERICTON
(An alternate work location in New Brunswick may be considered)

The Department of Health is seeking an individual to join the Ambulance and Transport Services Branch as a Quality Assurance Officer for one (1) year, in Fredericton.

As a Quality Assurance Officer, you will:

• Ensure that ambulance services are delivered in accordance with the Ambulance Service Act, Regulations, Standards and Contract, through monitoring and auditing of reports related to clinical care, operational service delivery and direct field inspections;
• Responsible for asset management and researching Emergency Management Services (EMS) industry standards to ensure the service provider has the most effective practices in place;
• Health Emergency Management exercise planning, delivery and evaluation.

Who you are:

• You have well-developed influencing and relationship management skills.
• You are recognized for your ability to work autonomously and achieve results with minimal supervision.
• You thrive on successfully meeting deadlines and producing results.
• You have excellent written and verbal communication skills.

Essential Qualifications:

• Certified Paramedic registered with the Paramedic Association of New Brunswick.
• Three (3) years of related experience, to include experience in quality assurance and/or emergency medical services operations.
• An equivalent combination of education, training and experience may be considered.
• Written and spoken competence in English and French is required. Please state your language capability on your application.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensue that preferred language for assessment is identified on your resume.

In the event that this competition poses difficulties in recruiting a qualified candidate, a covering off appointment at a lower level may be made. In that case, candidates with less than the required related years of experience may also be considered.

Asset Qualifications: Preference may be given to candidates who possess the following asset qualifications:

• Certificate in Emergency Health Services Management
• Knowledge of EMS dispatch systems
• Incident Command System Training

Candidates may be required to demonstrate on their application the asset qualifications, in addition to the essential qualification, in order to be given further consideration.

The following operational requirement(s) is also required:

• Travel throughout the province is required.

Behavioural Competencies: The successful candidate will possess the following behavioural competencies: Check out our competencies here!

• Analytical Thinking/Judgement
• Integrity
• Results Orientation

Technical Competencies: The successful candidate will possess the following technical competencies:

• Specialized Subject Matter Expertise and Knowledge
• Ability to Use Office Technology, Software and Applications

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $52,442 to $73,268 per annum (Pay Band 3)

What can GNB offer you:

• Comprehensive benefits package which includes paid vacation, Health and Dental Plan, Life Insurance, and the New Brunswick Public Service Pension Plan.
• Free access to Employee and Family Assistance Program (EFAP) and services.
• Career growth, development and continuous learning opportunities.

How to apply:

We encourage applicants to apply on-line at https://www.ere.gnb.ca/competition.aspx?lang=E&t=Y or by mail at the following address by May 8, 2025, indicating competition number 35-25-0003. This competition may be used to fill future vacancies at the same level.

Department of Health
Human Resources
4th floor, 520 King Street
Fredericton, NB E3B 5G8
Telephone: (506) 453-4331
E-Mail: [email protected]

We thank all those who apply however only those selected for further consideration will be contacted.

Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We promote a scent-reduced environment.
We are an Equal Opportunity Employer.

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