Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

TD Securities Corporate and Investment Banking provides a full range of financial advisory and capital-raising services to corporate and institutional clients globally. Our Relationship Managers work closely with our clients to understand their needs and bring them unique solutions to complex issues. The department is organized into areas of expertise by product, region, and industry.

The Business Management Team within Corporate and Investment Banking (CIB) is responsible for providing ongoing strategic and operational support, as well as supervisory oversight, to front-line Investment Bankers and Senior Executives within the department, such that their focus can remain on providing optimal client coverage and execution. The team liaises with various TDS and TDBG support partners to advance the needs of the department as well as assist with rolling out any firm- or bank-wide initiatives.

Position Overview:

In this role, you will lead the Business Operations Centre of Excellence (COE), reporting to the Head of Corporate & Investment Banking Business Management. Your primary responsibility will be to create and optimize a seamless operations function for the department. The successful candidate will collaborate closely with senior leaders in Corporate & Investment Banking, group business managers, and various corporate functions within TDS and TDBG to deliver process efficiency across operational and administrative areas.

Key Accountabilities:

Cross Functional Operational Management to develop and coordinate the flow of synergies between front office and back-office management functions to promote transparency, reduce redundancy and optimize performance across the CIB:

• Deliver a consistent employee and client experience across Corporate and Investment Banking, by partnering with Enterprise functions and building efficient processes
• Partner with TDS Client Onboarding teams to ensure an efficient and clearly articulated client onboarding experience for CIB front-office teams
• Design, implement and execute a global employee onboarding and offboarding process for the business, working closely with the CIB Colleague COE and HR to ensure a both a positive employee experience and effective management of offboarding risks
• Own the CIB Business Operating Procedures from updates to communication of changes
• Actively manage business efficiency programs – i.e. EvalueServe, Uber for Business
• Enable the business to function in a dynamic travel environment while adhering to internal policies
• Provide ongoing change management and thought leadership across all operational processes to ensure continued effectiveness
• Represent CIB on TD/TDS working groups including real estate projects across all offices where CIB has a footprint, new Travel booking or Business Visa tools
• Build and deliver dashboard reporting on the Operational Health KPIs of the Business; escalate issues on a timely basis

Operational Risk Management to promote and measure adherence to both internal and external business practices, laws and standards to mitigate operational risk:

• Identify and address operational risk events working closely with Operational Risk Management to ensure appropriate preventative measures are taken
• Manage the Business Continuity Management Program for CIB across all locations & business groups
• Take accountability of all business resilience programs

Through leadership of your globally distributed team, you will:

• Deliver a centralized model for access control management including LAN and Diamond attestation processes as well as access to high-risk URLs
• Partner closely with Group Business Managers and Executive Assistants to address operational issues as they arise including but not limited to business travel, business visas, facilities, technology/hardware requests among others
• Maintain floor plans/seating maps and optimize use of space
• Coordinate general office management services

Specific Accreditations and Experience:

• 10-15 years of experience in capital markets and project management/business operations
• Undergraduate Degree, MBA, Project Management Designation preferred

Other Qualifications/Skills:

• Strong understanding of Corporate and Investment banking and the 'banker mindset'
• Ability to effectively manage multiple priorities simultaneously.
• Strong interpersonal skills demonstrated through an ability to relationship build and work as part of a collaborative team
• An ability to communicate simply, directly, succinctly
• Strong problem-solving skills; an ability to identify issues through observation and key metrics and proactively propose recommendations.
• Experience in navigating complex projects in a large organization with ability to influence multiple stakeholder groups.
• Demonstrated ability to 'roll up your sleeves' and deliver

Who We Are:

TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience. With more than 6,500 professionals operating out of 40 cities across the globe, we help clients meet their needs today and prepare for tomorrow. Our services include underwriting and distributing new issues, providing trusted advice and industry-leading insight, extending access to global markets, and delivering integrated transaction banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a premier U.S. equities business and highly-diverse equity research franchise, while growing our strong, diversified investment bank. We are growth-oriented, people-focused, and community-minded. As a team, we work to deliver value for our clients every day.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):