Job Title: Director of Operations
Company: The Drisdelle Real Estate Team

Location: Fredericton, New Brunswick

Start Date: May-mid May 2025

Compensation: $70,000-$75,000 Starting Salary + Bonuses, Benefits & Incentives

Minimum 5 years of relevant leadership, operations, or administrative experience

About Us

The Drisdelle Team is a top-producing, growth-oriented real estate team based in Fredericton, New Brunswick. Known for our client-first approach and strong community ties, we are committed to delivering exceptional service while fostering a collaborative, supportive team culture. As we continue to grow, we are seeking a driven and dynamic Director of Operations to join our leadership team and help guide the next phase of our success.

Position Overview

We're looking for a team player with a positive attitude, strong leadership instincts, and a passion for process and implementation. The Director of Operations will take charge of the day-to-day operations of the team, ensuring everything runs smoothly behind the scenes. This is a high-accountability role for someone who thrives in a fast-paced environment and enjoys creating systems, managing people, and making things happen.

Work Environment & Schedule:
This is a full-time, in-office position based in Fredericton, NB, with some flexibility for off-site work when appropriate.

Key Responsibilities

Oversee daily operations and team systems

Organize and lead team meetings and planning sessions

Coordinate and execute client and community appreciation events

Spearhead client care initiatives and maintain a consistent client experience

Manage and optimize CRM and database marketing plans

Supervise transaction coordinators and subcontractors

Implement new systems and ideas to improve efficiency and performance

Support team growth through structure, accountability, and communication

In the First 90 Days, Success Looks Like:

Learning and understanding the team's systems, tools, and workflows

Building strong relationships with team members, clients, and external partners

Taking ownership of day-to-day operations with confidence and clarity

Identifying areas for immediate improvement and acting on them

Demonstrating initiative, leadership, and alignment with the team's core values

What We're Looking For

5+ years experience in a similar position

Strong organizational and leadership experience

Tech-savvy, especially with CRM systems and digital workflows

Excellent interpersonal and communication skills

Ability to manage multiple priorities in a fast-paced environment

Comfortable working independently and as part of a team

Real estate experience is an asset, but not required

A growth mindset and willingness to learn continuously

Team Culture & Core Values

We're a tight-knit team that values collaboration, respect, personal growth, and ownership. We believe in creating an environment where every team member is empowered to do their best work, contribute meaningfully, and grow professionally. Ongoing training and coaching are built into our culture, and every voice matters. We celebrate wins, support one another, and stay focused on delivering excellence to our clients and community.

Compensation & Benefits

Starting Salary: $70,000 - $75,000, based on experience

Bonus Structure: Performance-based incentives tied to sales, revenue, and profit goals

Time Off: 4 weeks of paid vacation annually

Benefits: Healthcare benefits

Professional Development: Ongoing coaching, support, and growth opportunities

How to Apply

Interested candidates should submit a resume and references to [email protected]. A multi-step interview process will begin immediately.

All applications and personal information will be kept in strict confidence.