Req Id: 422901

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

We are seeking a highly experienced and results-oriented Senior Technical Product Manager II to lead and mentor a team, shaping the product vision and strategy for a significant portfolio of products. Lead a team and plan to deliver Development Operations practices and systems and ensure frequent delivery of software to agreed and optimal standards, including platform engineering, implement service offerings, platform maintenance/administration and issue resolution for best practice administration is embedded into Development Operations.

• Lead a team to develop continuous integration and continuous delivery strategies ensuring security, stability and capacity are embedded in the development and deployment of services including the development and support of Continuous Integration/Continuous Delivery pipeline to manage deployment and release management
• Drive the analysis, identification, prioritisation and implementation of improvements and efficiencies to maximum value from services, including the potential for automation of processes, determining costs and benefits of new approaches and managing change or assisting implementation to optimise service delivery
• Develop and maintain support strategies, operational standard procedures, and continuous integration and continuous delivery strategies, applying best practice methodologies and industry recognised systems, processes and standards to meet defined business needs
• Manage the integration and testing of components, systems and their interfaces to create operational services, ensuring that all platform services are working efficiently in on-premise and cloud environments
• Manage resources and issue resolution as per agreed Service Level Agreements to ensure that the systems integration function works effectively and corrective actions and standard operating procedures to solve operational issues are applied
• Manage and drive services and stakeholder relationships to ensure the effective translation of user stories and business problems into specifications and technical designs of systems to meet defined business needs
• Provide coaching and mentoring and direct support to teams during various operations, such as deployment and general production operational issues to produce efficient and effective services
• Effective and Empathetic Communicator:?Tailors communication style and content to resonate with diverse audiences and achieve optimal understanding.
• Highly Adaptable and Resourceful:?Quickly masters new situations, demonstrating skillful responsiveness to evolving demands.
• Collaborative Team Builder:?Promotes a unified team environment by actively challenging divisive thinking and fostering a shared sense of purpose.
• Growth-Oriented and Ambitious:?Actively seeks out challenging assignments and career development opportunities to expand skills and expertise.
• Dedicated Mentor and Coach:?Provides guidance, support, and mentorship to junior team members, fostering their professional growth.

• Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent work experience.
• 8+ years of experience in a technical product management role, with a proven track record of successfully leading and mentoring teams.
• Advanced knowledge of multiple technical domains: Cloud Computing, FinOps, New Relic, Dynatrace, PagerDuty.
• Deep understanding of product management principles and practices, including Agile methodologies.
• Exceptional written and verbal communication skills, with the ability to influence and persuade stakeholders at all levels.
• Proven ability to gather, analyze, and prioritize requirements from diverse sources.
• Strong analytical and problem-solving skills, with the ability to identify and resolve complex issues.
• Experience working with cross-functional teams in a fast-paced environment.
• Advanced business acumen, with a deep understanding of market dynamics and competitive landscapes.
• Ability to work independently and manage multiple priorities effectively.
• Experience mentoring and guiding junior team members.
• Demonstrated leadership skills, including the ability to motivate, inspire, and delegate effectively.

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Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management Job Status: Regular - Full Time Job Location: Canada : Ontario : Toronto || Canada : Nova Scotia : Halifax || Canada : Ontario : Ottawa || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 04/22/2025

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.