A position has arisen to work in our world-class Customer Service department. The successful candidate can look forward to a variety of challenges that may include:

• Assisting with customer telephone calls, prioritizing, documenting, directing queries, providing quotes on parts and processing payments;
• Working closely with the customer service team to ensure all calls and resolutions are logged;
• Updating and manipulating databases;
• Other ad hoc administrative duties as required, which may include backup to other team members - travel, training organization, general customer liaison, report writing, telephone, accounts receivable, orders.

Applicants should have strong, proven, administrative skills, as well as:

• Excellent organizational and administrative skills;
• Excellent written and verbal communication skills;
• Ability to work well to deadlines;
• Ability to work overtime when required;
• Ability to learn quickly, and adapt to changing deadlines;
• Proven working and strong computer literacy, with particular experience using databases;
• Proven organizational skills;
• Prior experience working with customers on the telephone would be an asset;
• Prior experience in an administrative capacity;
• The ability to work well with others and operate effectively in a team environment, as well as working independently.

The ability to pass criminal and credit checks immediately is a requirement of this role. Standard working week is Monday to Friday, 40 hours. However, there may be a need to work public holidays for coverage from time to time.

If this looks like a role where you can develop your skills and work as part of a team, we look forward to hearing from you!