About CMHA of NB

The Canadian Mental Health Association of New Brunswick Inc. (CMHA of NB) is part of a nationwide, voluntary organization that that envisions a country where mental health is a universal human right. CMHA of NB work is guided by the mission of ensuring that all people in New Brunswick experience good mental health and well-being.

CMHA of NB is STEADFAST and has long fought to improve the state of mental health in New Brunswick, yet acknowledges that the work is ongoing and remains committed to this important task. CMHA of NB is INCLUSIVE and strives for all people in New Brunswick to see themselves represented and served by CMHA of NB. The organization values the voice of those who have experienced mental illness and recognize a diverse range of mental health approaches.

CMHA of NB is PROACTIVE, with leaders who value action over mere talk, and is committed to innovation and forward-thinking to continually address and improve mental health in New Brunswick. Furthermore, CMHA of NB is COMPASSIONATE, approaching its mission with empathy, care, love, and kindness.

CMHA of NB, being COLLABORATIVE, mobilizes and marshals resources, partners, and people to come together to realize necessary changes in our communities and in the mental health system in New Brunswick. CMHA of NB provides a wide range of services and supports to people who are experiencing mental illness, their families, friends, and the public. One of the core goals of these services is to help people with mental illness develop the personal tools to lead meaningful and productive lives.

Position Summary:

The Senior Director of Community Education and Services is a key member of the executive management team, responsible for overseeing and providing strategic leadership to CMHANB's community services, education and training services, and support services. This senior leadership position plays a critical role in ensuring the development, coordination, and delivery of high-quality, client-centered programs across these areas. The Senior Director will work closely with other executive leaders to align departmental goals with CMHANB's mission, values, and strategic objectives, driving innovation and growth while ensuring operational excellence and sustainability in service delivery.

Key Responsibilities:

Strategic Leadership & Vision:

• Provide visionary leadership for the community services, education and training services, and support services, ensuring alignment with CMHANB's overall mission and strategic priorities.
• Collaborate with other senior leaders to set strategic goals, direction, and organizational priorities for community and educational services.
• Drive organizational change, innovation, and growth by leading teams toward the achievement of long-term objectives and the continuous improvement of services.

Program Oversight & Management:

• Oversee the development, implementation, and evaluation of programs within the community services, education and training services, and support services, ensuring they are effective, evidence-based, and responsive to the needs of diverse communities.
• Ensure programs are accessible, inclusive, and designed to meet the mental health, employment, and educational needs of individuals in New Brunswick.
• Monitor and assess the effectiveness of programs, services, and initiatives, making data-driven adjustments to enhance service delivery and client outcomes.

Team Leadership & Development:

• Lead, mentor, and provide ongoing support to the directors and managers of each team under the community education and services umbrella, fostering a culture of collaboration, accountability, and excellence.
• Promote professional development and create opportunities for staff growth and skill enhancement within all teams, ensuring they are equipped to meet evolving community needs.
• Ensure strong teamwork and communication across departments, encouraging a shared commitment to CMHANB's vision and goals.

Stakeholder & Community Engagement:

• Build and maintain strong relationships with community organizations, government agencies, healthcare providers, educational institutions, and other key stakeholders to strengthen the delivery of mental health and educational services.
• Represent CMHANB in meetings, public forums, and advocacy efforts, promoting awareness of mental health issues and community-based services.
• Identify partnership opportunities and work with stakeholders to develop collaborative initiatives that enhance program reach and impact.

Financial & Resource Management:

• Lead the budgeting, financial planning, and resource allocation for the community services, education and training services, and support services, ensuring sustainability and cost-effectiveness.
• Monitor program expenditures and assess the financial health of each service area, making adjustments as needed to maintain fiscal responsibility while maximizing program outcomes.
• Seek out new funding opportunities, grants, and partnerships to support program growth and expansion.

Policy & Advocacy:

• Stay informed on the latest mental health, education, and policy trends to ensure CMHANB remains at the forefront of community service delivery.
• Advocate for policy change and the integration of mental health services into public systems, ensuring that CMHANB's programs align with best practices and legislative requirements.
• Work with government and other organizations to influence policies that promote mental health awareness, support services, and educational programming in the province.

Evaluation & Reporting:

• Establish and oversee mechanisms for the ongoing evaluation of services, ensuring they meet program goals and deliver measurable outcomes for individuals and communities.
• Provide regular reports on program performance, client impact, and team achievements to the CEO and Board of Directors, utilizing data to drive decision-making and improvements.
• Use feedback from clients, stakeholders, and team members to continuously refine and enhance programs and services.

Qualifications:

• Master's degree in Social Work, Psychology, Education, Public Administration, Health Sciences, or a related field.
• Progressive leadership experience in community services, education and training, mental health, or a related field.
• Extensive experience in program development, implementation, and evaluation within a non-profit, public sector, or healthcare setting.
• Proven experience leading multi-disciplinary teams and managing large-scale programs and initiatives.
• A combination of related work experience and education may be considered.
• Strong background in stakeholder engagement, partnership development, and advocacy.
• Demonstrated ability to manage budgets, secure funding, and ensure financial sustainability of programs.
• Knowledge of mental health policies, service delivery models, and community-based approaches to mental wellness.
• Proficiency in both English and French languages is mandatory
• Residency in New Brunswick (NB) or willingness to relocate is mandatory.
• A valid Work Permit is mandatory for temporary residents.
• A new Criminal Record and Vulnerable Sector Check is mandatory.

Core Competencies:

• Strategic Leadership & Vision: Ability to set a clear direction, inspire teams, and align initiatives with organizational goals.
• Program Development & Management: Expertise in designing, implementing, and evaluating community services and educational initiatives.
• Team Leadership & Development: Strong ability to mentor, motivate, and develop high-performing teams.
• Stakeholder & Community Engagement: Ability to build meaningful partnerships and foster collaboration among diverse stakeholders.
• Financial Acumen: Experience managing budgets, resource allocation, and securing funding opportunities.
• Policy & Advocacy Knowledge: Understanding of mental health policies and advocacy strategies to influence system change.
• Evaluation & Impact Measurement: Ability to assess program effectiveness, use data to drive decisions, and ensure accountability.
• Conflict Resolution & Negotiation: Skills in managing stakeholder relationships, resolving conflicts, and building consensus.
• Data-Driven Decision Making: Proficiency in using research, program data, and impact assessment to guide service improvements.

Knowledge, Skills, & Abilities:

• Deep understanding of community mental health services, and education programming.
• Familiarity with New Brunswick's healthcare and social service systems, funding structures, and policy environment.
• Knowledge of best practices in mental health education, service delivery, and program evaluation.
• Ability to demonstrate leadership and decision-making by leading complex initiatives, navigating challenges, and making informed strategic decisions.
• Ability to apply strong communication and public speaking skills to engage diverse audiences, present data, and advocate effectively.
• Ability to perform financial and grant management by overseeing budgets, securing funding, and managing financial resources efficiently.
• Ability to think critically, anticipate trends, and drive organizational innovation.
• Capacity to work effectively with diverse populations and foster inclusive programming.
• Adaptability to manage multiple priorities in a fast-paced, evolving environment.

Other Attributes:

• Passionate about mental health advocacy and community well-being.
• High emotional intelligence and empathy in leadership.
• Commitment to ethical and evidence-based practices.

Working Conditions:

• Work Environment:

o Primarily based in an office setting with flexibility for remote work as needed.

o Regular travel within New Brunswick to attend meetings, community events, and stakeholder engagements.

o Occasional national travel for conferences, training, or advocacy efforts.

o Collaborative and team-oriented work culture, with engagement across multiple departments and external partners.

• Work Hours:

o Full-time position with a standard workweek of 37.5 hours.

o Occasional evening and weekend work required to accommodate events, board meetings, and community engagements.

o Flexibility in schedule to balance organizational needs with work-life balance.

• Physical & Mental Demands:

o Requires sustained periods of sitting, working at a computer, and attending virtual or in-person meetings.

o Fast-paced environment with multiple priorities, requiring strong time management and decision-making skills.

o Emotional resilience needed when handling sensitive mental health-related topics and high-stakes advocacy.

o High level of autonomy and accountability, requiring strategic thinking and proactive problem-solving.

• Health & Safety Considerations:

o Regular adherence to occupational health and safety policies, especially when attending community sites or working with vulnerable populations.

o Exposure to emotionally charged situations and discussions, requiring strong self-care practices and support mechanisms.

How To Apply:

• Please submit your resume and cover letter in one PDF file to [email protected].
• CMHA of NB is committed to building a skilled and diverse workforce that reflects the New Brunswickers we serve. As an equal opportunity employer, we actively support workplace equity for all persons and are committed to including and reflecting the population we serve. CMHA of NB encourages applicants to identify as belonging to one of the designated groups of the Employment Equity Act. Preference shall be given to those who demonstrate they are among the most qualified as stated above. Employment Equity Act

We thank all those who apply; however, only those selected for further consideration will be contacted.