Work Location:

Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

It is our high-performance teams who create a passion for the customer and employee experience that makes the Business Management and Colleague Experience team a great place to work. The Communications and Events team drives superior solutions, enables a better colleague experience and champions continuous improvement across Canadian Personal Banking. We are supporters of a caring performance culture and are leaders in great community spirit. The Communications and Events team offers a unique career opportunity to make an impact and build for the future. We seek individuals with a positive attitude who are driven to produce extraordinary results and would like to work in an environment that is fun, high energy and collaborative.

Customer:

• Oversee /lead/ or manage events that require alignment across multiple areas including ownership of event vendor relationships

• Manage and lead vendor and stakeholder relationships as required and deal with individuals at all levels of the organization, holding them accountable

• Act as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage event planning function

• Negotiates contracts, reviews clauses, and may sign contracts in within approved authority, escalates as required

• Recognize and anticipate emerging trends and identify issues, opportunities and recommend action to senior management

• Ensure integrated and aggregated view of all related activities across the overall function providing escalations, recommendations and decision support to leadership

• Provide functional / business level communications on event planning activities to ensure messages to stakeholders and /or internal / external partners are consistent, appropriate and aligned to business strategies and management direction

Shareholder:

• Work closely with key business leaders to develop business plans, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale

• Plan and execute on strategic activities, review and communicate results, and adjust tactics accordingly

• Execute on the annual business plan to deliver results aligned with business strategies

• Own, and manage assigned event budget, revenue and expenditures, meet business objectives while increasing efficiency and effectiveness

• Proactively identify key business opportunities, research and recommend enhancements / modifications, develop strategies to achieve recommendations and work closely with team to execute and implement

• Prioritizing and managing own workload and the workload of team members in order to deliver quality results and meet timelines

• Monitor and communicate the effectiveness of strategies, programs, and practices related to own area of expertise

• Protect the interests of the organization – identify and manage risks, and escalate non-standard, high risk transactions / activities as necessary

• Follow emerging issues, trends, and evolving regulatory requirements and assess potential impacts

• Maintain a culture of risk management and control, supported by effective processes in alignment to the Bank's risk appetite

• Ensure employees are knowledgeable about industry best-practices, internal policies and expectations, and team responsibilities/accountabilities; and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct

Employee / Team:

• Contribute to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty

• Share knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams

• Support an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes

• Foster a cohesive team; promote a fair and equitable environment that supports a diverse workforce and encourage the team to achieve common goals and objectives

• Act as a brand ambassador for your business area/function and the bank, both internally and/or externally

• Promote and support an environment that encourages productivity, innovation, teamwork, and a high level of professionalism

• Apply appropriate due diligence ensuring accuracy in preparing and promptly completing all required documentation (i.e. reports, PPT Decks, correspondence/communications, etc.)

• Travel (in/outside Canada) is required for this position

Breadth & Depth:

Proven skills and abilities in the following areas are a must:

• Highly motivated individual with a proven track record to deliver results

• Breadth of experience is critical: proven project management experience is preferred

• Experience with third party vendors with proven ability to influence and impact others, articulate opinions and proactively provide solutions

• Establishes effective relationships with different Stakeholders, Vendors, Business Sponsors, Executives and LOB

• Strong organizational, follow-up and priority-setting skills to handle multiple tasks/projects and to work independently.

• Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function / business

• Ability to remain flexible with shifting priorities and ability to function under deadlines with minimal supervision, prioritizing multiple initiatives managing time effectively

• Excellent analytical, verbal and written communication skills

• Excellent problem-solving, negotiating and decision-making skills. Ability to resolve ambiguity and transform vision into execution

• High degree of professionalism to be able to present and interact with senior executives

• Ability to develop, maintain and build positive relationships with partners while demonstrating tact and diplomacy to impact and influence at all levels of the organization

• Ability to remain resilient during high stress situations

• Superior knowledge of MS Teams, WebEx Meetings, Microsoft Word, PowerPoint, SharePoint, Excel & Outlook

• Must have valid passport to be able to travel in/outside of Canada

#LI_Commercial

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):