Location: TBD - To be Determined
Provincial Project/Change Manager-Integrated Youth Strategy
PCS Strategic Health
Temporary Full-time until 30 June 2026, with possible extension
89337TMP

Hours: 70 (8 hours; Days) 0800-1600 and 0830-1630 hours

Salary: HL21 (CAD72,639.00 - CAD94,431.00 per Annum)

Competition Number: VAC0009652

Posted Date: 2025-04-01

Closing Date: 2025-04-08

Choices for Youth (CFY) and Newfoundland and Labrador Health Services (NL Health Services) have partnered to build a provincial Integrated Youth Services (IYS) network that is to be integrated with existing primary health care services and the Family Care Team model. Expanding from one existing IYS site in St. John’s to five across NL, this initiative is an innovative opportunity to bridge the gap in youth service delivery, ensuring that all youth have access to the resources they need to thrive.

Reporting to the Strategic Health Network Director, this position will facilitate, support, and enable the design, implementation, and evaluation of the Integrated Youth Services (IYS) model within identified Family Care Teams in NL Health Services. The manager will be the lead related to implementation of the IYS model within NL Health Services, supporting the provincial and zonal project and change management activities, engagement and integration that will enable successful implementation of the model.

The manager acts as a liaison with Choices for Youth (CFY) and works collaboratively with partners to:
• Provide leadership to build a provincially consistent approach within NL Health Services that is integrated with other primary health care services and the Family Care Team model.
• Leverages internal capacity during the design and building phase and prepares leadership within zones to take operational responsibility once sites are established.
• Supports strategic and operational planning, research, evaluation, and quality improvement initiatives related to implementation of the model.
• The manager supports the development of service level agreements and program and financial reporting.
• The manager works to identify additional services and support which can be provided, in-kind as part of this model, and identifies gaps which may require new positions to support the model.
• Considerable travel can be anticipated.
The incumbent will be responsible for a variety of activities including, but are not limited to: education of various stakeholders regarding the IYS model and vision for the future, leveraging best practices and lessons learned to facilitate optimum implementation of the IYS model in NL, assessment of workflows and developing appropriate implementation strategies, creation and implementation of project action plans, collection of feedback to support the evaluation and responsiveness of the model, communication to various stakeholder audiences through multiple media venues, establishing relationships with leadership within and across zones to assist with engagement related activities.
Job Demands

By applying for this job, you acknowledge an understanding that regular requirements and demands of this job include (but are not limited to): Occasionally moves or lifts objects between 1- 5 lbs. such as pens, paper, file folders, or boxes. Constantly sits to a desk performing paper/computer work, answering a telephone or emails; occasionally walks or stands to observe or to consult with other staff or sits conducting interviews. Regularly performs fine finger/precision computer work requiring steadiness and accurate movement/control. Visual and hearing concentration is required to observe or consult with staff, to work on documents or to listen to staff on the telephone or in person. Frequently, required to drive to and from work sites for meetings or interviews.

Job Qualifications:

Education
• A Bachelor's degree in a health-related field and current registration with the related professional association is required.
• Change Management Certification would be considered an asset.
• Education in process improvement/Lean is considered an asset.

Experience
• A minimum of two (2) years’ leadership experience within the last four (4) working in a healthcare environment as a clinical professional in one of the professional service areas, specifically child-youth/mental health/primary care, is required
• Experience with program development/evaluation is required.
• Experience in designing and implementing change programs within a multi-stakeholder professional environment is required.
• Experience implementing large scale process improvement is required.

Competencies (Knowledge, Skills & Abilities)
• Knowledge of change management principles including development and implementation of change readiness assessments and the development of zonal and provincial change management plans.
• Excellent organizational and demonstrated strong oral and written communication skills.
• Knowledge of the social determinants of health and the principles of health equity.
• Ability to manage continuous improvement and quality process.
• Ability to build networks and manage relationships with internal and external partners.
• Demonstrated project management, organizational and leadership skills.
• Knowledge and proficiency in the MS Office Suite of computer software.
• Demonstrated strong critical thinking skills and innovation in problem solving and decision making. Demonstrated ability to develop collaborative working relationships with various stakeholders.
• Demonstrated effective time management skills with the ability to manage tight timelines and meet deadlines.
• Ability to work with high degree of independence and initiative.

You possess a dynamic leadership style focused on:
- Leading yourself by having self-awareness, managing your performance and health, developing yourself, and demonstrating character that is in line with NL Health Services values of Innovation, Compassion, Accountability, Respect, and Excellence.
- Engaging others through fostering development of others, contributing to the creation of a healthy organization, communicating effectively, and building effective teams;
- Achieving results by setting direction, strategically aligning decisions with vision, values, and evidence, taking action to implement decisions, and assessing and evaluating outcomes;
- Developing coalitions thorough purposefully building partnerships and networks to create results, demonstrating a commitment to customers and service, mobilizing knowledge, and navigating socio-political environments;
- Transforming systems by thinking analytically and critically and questioning and challenging the status quo, encouraging and supporting innovation, orienting yourself strategically to the future, and championing and orchestrating change.

Other
Current registration/licensure in the relevant professional association where applicable.
The ability to work outside of regular working hours and the ability to travel to health sites is required.
Significant travel within the province and region is required and use of a private vehicle is a condition of employment.
The successful candidate will be expected to reside within the Province of Newfoundland and Labrador.
A satisfactory record of work performance and attendance is required.

Alternate combinations of qualifications may be considered.