Ombud NB
Information and Research Officer
Student Positions
Fredericton or Dieppe

ABOUT THE OFFICE
The Office of the Ombud for New Brunswick is seeking to hire two postsecondary students in the role of Information and Research Officer.

The Ombud is an independent officer of the Legislative Assembly, who assists people and public sector organizations with their concerns by conducting impartial investigations, making recommendations, and providing guidance to ensure people are treated in a consistent, fair, and reasonable manner and that their rights to information and privacy are protected. The Ombud can investigate complaints involving provincial government departments and other public sector organizations, as well as organizations that may hold personal health information.

ABOUT THE POSITION
Under the direction of their supervisors, the successful candidates could be required to perform a variety of tasks involving the work conducted by the Office of the Ombud. Assignments may include:

• Interacting with the public to receive, triage and assess complaints received to determine jurisdiction to investigate complaints and obtaining additional information if necessary
• Conducting research on topics of interest to the Office of the Ombud
• Reviewing policies, procedures, legislation, case law and related records
• Organizing and analyzing data
• Preparing informational materials on the Office's various mandates
• Assisting with special projects or any other task assigned by their supervisors.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as required.

ESSENTIAL QUALIFICATIONS
Applicants must:

• Be enrolled as a full-time student in a post-secondary education institution
• Have excellent written and spoken competence in English and/or French

ASSET QUALIFICATIONS
Preference may be given to applicants who demonstrate one or more of the following:

• Experience in conducting legal research
• Experience working in an environment requiring confidentiality of information
• Experience in analyzing information and drawing conclusions to solve problems effectively
• Experience in communicating complex information to a variety of audiences, verbally and in writing

SELECTION CRITERIA
As part of the selection process, candidates will be assessed on the following:

• Effective listening and interviewing skills
• Effective time management and organizational skills
• Attention to detail and ability to multitask in a fast-paced and deadline-driven environment
• Ability to conduct research
• Ability to communicate information effectively using various methods

EMPLOYMENT INFORMATION

• Location: Ombud NB offices located in Fredericton or Dieppe.
• Salary: $18.91 per hour.
• Schedule: Full-time, Monday to Friday, 8:15-4:30.
• Duration: May to August 2025 (specific dates to be determined with successful candidates).

Employment Equity: We are striving to build a diverse team to represent the population we serve and to better meet the needs of the people of New Brunswick. We encourage applications from Indigenous persons, persons of all races and ethnicities, religions, abilities, sexual orientation and gender identities to apply.

HOW TO APPLY
Interested applicants should submit the following:

• a cover letter of no more than two pages in length indicating how they meet the essential qualifications as well as any or all of the asset qualifications
• a résumé in chronological order specifying education and employment in months and years including part-time and full-time employment

Applicants who do not clearly demonstrate the above noted requirements will not be given consideration under this competition. Please indicate your preferred language for assessment.

Please submit your application by email to [email protected] indicating ¿Application for summer employment¿ in the title, no later than April 18, 2025.

For more information, please contact Melinda Clarke or Jolyne (Jo) Roy at (506) 453-2789 or by email at [email protected] or [email protected].

We thank all those who apply, however, only those selected for further consideration will be contacted.