Job Title or Location

Shop Supervisor

Posted yesterday
Job Details:
In-person
Full-time
Experienced
Benefits:
Disability Insurance

Empowering Success: Your Journey starts with Source Atlantic.

Elevate your career with Source Atlantic: Award-winning, efficient, and innovative. Join us for exceptional service and top-tier solutions across Canada. Boost efficiency with our one-stop distribution hub. Recognized among Canada's Best Managed Companies. Your pathway to success starts here with a team driven by dedication and customer focus, fueling continuous improvement through value- added services, technological advancements, and employee training.

Source Atlantic is seeking a Shop Supervisor - to join our team in Saint John, NB.

Responsibilities:

  • Planning/scheduling and prioritizing jobs for technician, working hand in hand with the technicians, troubleshooting, organizing, managing customer demands all while supervising a team of highly specialized Service Technicians
  • Assign, co-ordinate and review the technical work of the service team to ensure repairs are completed in an efficient manner.
  • Collaborate with other department and quality manager to identify and improve the procedures and efficiency of the shop
  • Liaison between customers and service operations
  • Maintain an open, working relationship with the customer during the repair process
  • Communicate work in progress and updates to team and management
  • Day-to-day support of the Service Department
  • Ensure all company policies are followed through the repair process and meeting any, and all customer requests. Ensure our ISO policy is followed throughout all repairs
  • Execute initiatives to maintain a safe and organized work environment and to improve on shop productivity
  • The successful candidate will be expected to participate in the On Call rotation
  • Our facility is a 24/7 operation, overtime to be expected

Requirements:

  • Minimum 5 years in supervisory/leadership role/coordinating
  • An affinity for technical and industrial applications
  • Red Seal Millwright or industrial electrical would be considered an asset
  • Motivated and self-starter
  • Excellent written and verbal communication skills
  • Detail-oriented skills with sound decision-making abilities
  • Independent yet adaptable to high paced environment
  • Energy, Enthusiasm and Collaborator
  • Knowledge of ISO 9001:2008 is an asset

Unveiling Your Perks:

Secure your place in our dynamic, permanent team, backed by the prestigious accolade of being one of Canada's Best Managed Companies. Unlock a compelling array of benefits:

  • Competitive compensation that recognizes your worth.
  • A flexible health, drug, and dental plan tailored to your well-being.
  • An employer-matching retirement savings plan for your financial security.
  • Additional life and disability insurance options for peace of mind.
  • Confidential access to an Employee Family Assistance Program (EAP) that supports your holistic welfare.
  • An enriched vacation entitlement schedule for a balanced life.
  • Participate in our physical fitness reimbursement program, championing your vitality.

We thank all applicants for their interest, however, only those candidates who will be moving on in the interview process will be contacted.

Source Atlantic is an equal opportunity employer. All candidates will be considered for this position.

Competition Number: 4080
Company Website: http://www.sourceatlantic.ca

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About Source Atlantic Limited

About Source Atlantic Limited

Source Atlantic - Optimizing industry since 1867. One of Canada's Best Managed Companies since 2017, at Source Atlantic we create innovative, tailored solutions for our customers designed to maximize value and improve productivity. Our team draws on sourced products from world-class suppliers; custom-made products built by our in-house experts; and consulting services designed to help our customers innovate, stay safe, and improve profitability. We work hard to be an indispensable, long-term partner in a competitive business landscape.

Source Atlantic has 24 locations throughout Atlantic Canada, Alberta, Saskatchewan, and Manitoba.

A vital strength within Source Atlantic is its team of dedicated, honest, and customer oriented employees. A willingness to improve and achieve are evident throughout the company as a result of focus on value added services for our customers, technological advances, employee training, and an employee incentive program.

Our Mission

Source Atlantic's mission is to provide world class product and service solutions for the industrial, government, commercial, and residential markets, while providing the highest level of customer service.

Source Atlantic is dedicated to:

  • Conducting business ethically and safely
  • Developing a product and services offering to satisfy our customers' needs
  • Providing industry expertise through knowledgeable sales associates
  • Creating a great work environment and encouraging employee development
  • Continuously improving processes

Come Join Our Team!