DEPARTMENT: Central Scheduling

BARGAINING UNIT: CUPE

JOB TYPE: Casual

SCHEDULE: Day, Evening, Weekend, Rotation, 8 and 12-hour shifts. Work schedule may be changed to meet operational needs.

LANGUAGE REQUIREMENTS: Bilingual essential

NOTE: Applicants must attach a resume to their application.

JOB SUMMARY:

The incumbent will be responsible for taking calls from patients, doctors' offices and various sectors of the hospital. The incumbent must also schedule requested appointments based on the procedures in each sector and set the schedules for specialized clinics based on the referrals sent to the department and forward these to the physicians in question. The incumbent must advise the patients of certain clinics of the date and time of their appointments and review with them the instructions they are to follow before their test, the medications they must take or omit, etc. The incumbent will also be responsible for registering outpatients. It should be noted that the incumbent could also be asked to do shifts in another facility depending on the needs of the department.

REQUIREMENTS:

• High school graduation or General Studies (GED) plus an additional administrative support program/course of over six months and up to one year or equivalent;
• Ability to do computer work and to input data accurately;
• Ability to complete the required medical terminology course as per set deadline;
• Ability to set priorities;
• Ability to communicate effectively and courteously with patients, visitors, etc.;
• Ability to work independently and as part of a team;
• Physical ability to perform assigned duties;
• Good previous work history (performance and attendance);
• Adherence to the principles of professional ethics, the management philosophy, and organizational values;
• Compliance with the rules of confidentiality established by the Vitalité Health Network.
  
• The above requirements may be verified through oral, written or practical tests during the selection process.
• Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
• The employer reserves the right to shorten or extend temporary assignments for operational reasons.
• We thank all applicants. However, only those selected will be contacted.