Service New Brunswick

Pay Band 6 / Technical Specialist â?? Identity Services

R85-2024/25-890

Open Competition (13469)

Flexible Work Location Within New Brunswick

The Technology Services Division of Service New Brunswick is searching for an individual who would enjoy a meaningful and rewarding career in the support and advancement of large-scale Identity related technologies and services, that enable secure and managed access at scale, to both on-premise and cloud-based assets across the enterprise. As a Technical Specialist in Identity technologies, you will provide technical leadership and guidance to a team that manages the delivery of identity services across all areas of the Government of New Brunswick. You will be supported by highly skilled teams, located throughout New Brunswick.

The Government of New Brunswick is seeking to establish a world leading position with respect to a digital society and the majority of these initiatives will be developed and supported by Service New Brunswick. We will see a significant and exciting transformation on how government delivers services to NB citizens. We are looking for people who want to be part of this transformation and make a positive impact on the lives of all New Brunswickers. This is your opportunity to become a member of our innovative and dynamic team.

As a member of the Enterprise Application Services team, you will be reporting to the Manager of Identity Services and be a senior technical resource within the Enterprise Application Services team.

Your responsibilities will include but are not limited to:

• Providing guidance and oversight to ensure a secure, stable and sustainable Identity Services environment
• Helping develop the infrastructure application roadmap and strategy with a focus on Identity
• Developing, implementing and maintaining principles, standards, frameworks, and strategies
• Providing technical leadership and guidance to a group of Senior Enterprise Application Analysts
• Developing and validating standard operating procedures and related processes for Change, Incident and Problem Management
• Monitoring overall performance of the Enterprise Applications environment and develop improvements for the quality and efficiency of the teamâ??s service delivery

ESSENTIAL QUALIFICATIONS:A university degree in Computer Science, Engineering, or a related discipline and a minimum of six (6) years of related experience OR a college diploma in a related discipline and a minimum of eight (8) years of related experience. Subject to the response to this competition, an equivalent combination of education training and experience may be considered, or the required years of experience may be increased.

Written and spoken competence in English is required.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please state your language capability on your application and ensure that preferred language for assessment is clearly identified.

ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:

• Extensive experience with Active Directory, Entra ID, Identity protection and governance, Microsoft Intune, and Mobile Device Management
• Advanced technical training and/or certifications in Identity related technologies
• Experience supporting IT infrastructure and service delivery within a large enterprise organization
• Extensive experience with current technology advancements and trends with respect to Identity and Access Management
• Experience with reviewing and creating processes and technical documentation, including ITIL methodologies
• Experience with IT automation solutions specifically with respect to Identity Management, Cloud solutions, and collaboration solutions
• Experience with one or more of the following, M365, Blackberry Enterprise Services, Airwatch, Exchange, and PowerShell
• Experience with organizational change management principles and processed
• Experience interpreting and communicating complex technical concepts to both technical and non-technical audiences such as senior management
• Experience articulating technical solutions in terms of targeted business outcomes

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.

OPERATIONAL REQUIREMENTS: This position requires flexibility in working hours, which includes evenings and weekends. The successful candidates will be required to be on call for after-hours support.

This position may require some travelling within the province therefore candidates must possess a valid New Brunswick driver's license. Candidates will be required to undergo a Criminal History Clearance prior to appointment.

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioral competencies:

• Analytical Thinking/Judgment
• Initiative
• Client Service Orientation
• Effective Interactive Communication
• Teamwork and Cooperation

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

• Planning and Organizing Skills
• Specialized Subject Matter Expertise and Knowledge
• Written and Oral Communication

Resumes should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $76,622 - $101,920 annually â?? Pay Band 6 - Management and Non-Union Pay Plan

We strongly encourage you to submit your application via the 'Open Competitions' page by clicking the 'Apply Now' button (located at the bottom of the job advertisement), to increase the efficiency and maintain a consistent candidate experience. Please ensure your application is complete by April 15, 2025, and indicate competition number (R85-2024/25-890).

In the unlikely event that you experience technical difficulties or are unable to complete your application online, contact [email protected].

This competition may be used to fill future vacancies at the same level.

We thank all those who apply however only those selected for further consideration will be contacted.

Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We promote a scent-reduced environment.

We are an Equal Opportunity Employer.

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