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Senior Manager, P&T GRC

Job Details:
In-person
Full-time
Experienced
Benefits:
Paid Time Off

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$108,800 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

This position reports to the AVP, Platforms & Technology: Risk Oversight and Reporting and is responsible for alignment and transformation of foundational practices that enable the Bank to effectively identify, assess, monitor, measure, and manage risk. This role will ensure alignment with business objectives, regulatory requirements, and industry best practices. We are looking for a highly experienced and knowledgeable individual, that a is collaborative, results-driven leader with a proven record of transformative results. Areas of focus to include governance and strategy development for Frameworks & Control Library, Risk Assurance, Issues and Exception Management, Metrics & Reporting.

The ideal candidate will have extensive expertise in Risk and Control Self-Assessments (RCSAs) and a proven track record in managing global risk and compliance initiatives. This role is crucial in ensuring TDs risk management and compliance frameworks are effective and aligned with international standards and regulations.

In this role you will be accountable for managing a team and will have the following core responsibilities:


Job Description:

  • Extensive expertise in regulatory compliance, business and technical control design and testing methodologies, agile delivery practice, and risk management within a complex, global banking environment.

  • Experienced governance, risk and control professional who proactively leads a diverse portfolio of risk-related programs to effectively manage and mitigate operational / regulatory risk and drive a strong governance and internal control environment.

  • Responsible for working with and influencing leaders across the organization and staying highly connected to senior leadership across the three-lines-of-defense model to ensure alignment.

  • Requires excellent people skills, high standards of professionalism, and demonstrates thoughtful problem solving while multitasking and thriving in a fast-paced environment.

  • Oversee and lead a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope usually involving medium to long term planning, ensuring an integrated approach with other business management areas, broader organization, and enterprise as appropriate.

  • Act as a subject matter expert and develop and maintain a robust understanding of governance and control requirements.

  • Shifts GRC from a traditional compliance function to a business-enabling, product-centric model.

  • Establishes and maintains strong partnerships and communication channels across the three lines of defense (3LOD) to support effective service transformation and delivery in alignment with shared practices and risk management frameworks.

  • Harmonizes business, regulatory and cybersecurity priorities to deliver enabling capabilities to support effective first line GRC service delivery.

  • Set strategies and priorities for aligned area(s), establishing shared practices to identify and manage cross-team dependencies, partnerships, and shared outcomes.

  • Acts as a strategic advisor to senior leadership on GRC transformation and initiatives.

  • Identifies and optimizes solutions that interlock people, process, and technology requirements, supported by deep understanding of global technology and cybersecurity regulations, through proven risk management practices.

  • Maintains and aligns incremental delivery with longer-range strategy and planning for functional area and key business initiatives (e.g. 12 months or greater)

Responsibilities:

  • Demonstrated understanding of risk, regulatory frameworks, industry standards (ex: ISO 27001, NIST, GDPR, DORA, FAIR, etc.), platforms (ex: Archer, Service Now), and sector best practices.

  • Proven experience in GRC tooling and capabilities including reporting, automation, and digital transformation initiatives.

  • Lead the development, implementation, and maintenance of the Governance, Risk, and Control framework.

  • Deep / broad understanding and practical experience in cybersecurity and technology risk management. Maintains and applies knowledge of industry trends and advancements.

  • Oversee the execution of RCSAs, ensuring thorough identification, assessment, and mitigation of risks.

  • Develop and deliver training programs on risk management and RCSA processes.

  • Collaborate with cross-functional teams to enhance risk management practices and promote a risk-aware culture.

  • Monitor and report on the effectiveness of risk controls and recommend improvements.

  • Ensure compliance with relevant regulations, standards, and best practices.

  • Provide expert advice and guidance on risk management issues to senior leadership.

  • Prepare and present risk reports to the Senior Leadership Teams and other stakeholders.

  • Stay updated on industry trends, regulatory changes, and emerging risks.

  • Lead large and complex initiatives to identify and assess risks and control, develop strategies to remediate gaps identified, and implement processes to effectively manage and mitigate risk.

  • Drive a strong governance and internal control environment and perform effective challenge by executing on enterprise control and governance frameworks, including (but not limited to) pRCSA standards, regulatory compliance policies and standards, privacy policies and end user computing standards.

  • Proactively identify opportunities to strengthen and improve processes and controls, and ensure the Corporate Functions operate within the Bank's risk appetite.

  • Promote awareness, understanding and ownership of operational / regulatory risk, key risk drivers and mitigation strategies within Corporate Function teams

  • Identify, size, and implement operational and continuous improvements to business processes to maximize efficiencies and scale / grow capabilities and teams to meet business needs

  • Maintain a comprehensive understanding of existing and emerging regulatory requirements, operational processes, inherent risks, and ORM policies & practices to provide tailored advice and counsel to the Corporate Functions

  • Must be proficient in Tableau, Service Now Integrated Risk Management, Archer, Power BI, MetricStream, OpenPages etc

EMPLOYEE / TEAM

  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

  • Cultivates and models the Colleague Promise to support colleague growth, and a culture of care; makes an impact at work and in our communities by leading with authenticity and supporting well-being to represent TD's brand.

  • Responsible for management of the overall team providing both leadership and guidance

  • Set targets and objectives for the team, and deliver results

  • Grow team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually look for ways to provide and enhance the value

  • Foster an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism

  • Co-ordinate necessary resources to ensure completion by deadlines

  • Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members' assessment of performance and development plans

  • Prioritize and manage own workload in order to deliver quality results and meet timelines

  • Support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest

  • Identify and recommend opportunities to enhance productivity, effectiveness and operational efficiency

  • Establish effective relationships across multiple business and technology partners, program and project managers

  • Participate in knowledge transfer within the team and business units

  • Fosters a high-performance culture by setting team targets and objectives, promotes and facilitates on-going feedback/coaching and conducting Quarterly Check-Ins for all colleagues to drive accountability and business results.

  • Manages employees in compliance with all human resources policies, procedures, and guidelines of conduct.

CUSTOMER

  • Develop, communicate and implement a holistic strategy for own specific business management function in support of and integrated with the overall business strategy

  • Lead the team in the development and / or integrated implementation of policies / processes / procedures / changes across multiple functional areas

  • Act as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own business management area and clarify scope of accountabilities while influencing and aligning others as needed

  • Forecast programs / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders

SHAREHOLDER

  • Ensure team adheres to enterprise frameworks and methodologies related to overall business management activities

  • Lead relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements

  • Support team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank

  • Assess / identify key issues and escalate to appropriate levels and relevant stakeholders and business management where required

  • Identify, mitigate and report on risk issues per enterprise policy / guidelines and ensure appropriate escalation processes are followed

  • Ensure business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).

  • May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues

  • Manage oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed

EXPERIENCE & EDUCATION

  • Undergraduate degree

  • 10+ years relevant experience

#Li-Tech

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet
Competition Number: R_1409856
Company Website: jobs.td.com/

About TD Bank

About TD Bank

La TD est une grande entreprise dont le fonctionnement repose sur des gens remarquables qui ont le souci constant de faire avancer les choses. Plus de 80 000 employés partout dans le monde jouent un rôle important dans ce qui fait que la TD se démarque des autres entreprises.
Grâce à l'étendue et à la portée de nos activités, nos employés peuvent explorer de nombreuses possibilités de cheminement professionnel dans différents secteurs d'activités, zones géographiques et fonctions de soutien.